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AKSHAY THOMBARE, IT Support Engineer

AKSHAY THOMBARE

IT Support Engineer·Cosmic Softech DMCC

United Arab Emirates

Bachelor's degree, Commerce IT

Work experience

Total years of experience: 5 years, 5 months

IT Support Engineer

September 2022 - Present

Cosmic Softech DMCC

Dubai, United Arab Emirates

September 2022 - Present

Senior IT Support Administrator with Three and half
years of specialized experience in managing support for
derivatives, commodities, and forex trading platforms. I
am skilled in troubleshooting complex trading platform
issues, implementing system upgrades, and providing
strategic solutions to support trading operations. I am
committed to delivering exceptional IT support that
drives seamless trading experiences and supports
business success.
My key responsibilities include:
•Technical Support and Troubleshooting
•System Administration and Maintenance
•Documentation and reporting
•User Training and Support
•Security and Compliance
•Project Coordination
•Datacenter Management
•Daily SQL and Linux System File Backups

Company industry:
Trading & Commodity Trading
Job role:
Accounting and Auditing

IT Support Administrator

March 2022 - September 2022

FinRise Softech Pvt Ltd

Mumbai, India

March 2022 - September 2022

As an IT Support Administrator, my role is to oversee
and manage the organization’s IT infrastructure,
providing essential support to ensure optimal system
performance and user satisfaction. My primary
responsibilities include:
•Technical Support and Troubleshooting
•System Administration and Maintenance
•Configuration and Deployment
•Documentation and Reporting
•User Training and Support
•Security and Compliance
•Project Coordination

Company industry:
Trading & Commodity Trading
Job role:
Information Technology

Cloud Telephony and IT Support Engineer

February 2020 - February 2021

AcmaCorp Solutions Pvt Ltd

Mumbai, India

February 2020 - February 2021

As a Cloud Telephony and IT Support Engineer, my role
encompasses a blend of technical expertise and
customer-focused service to ensure optimal
performance and reliability of cloud-based telephony
systems and IT infrastructure. My key responsibilities
include:
•Cloud Telephony Management
•Technical Support
•System Integration and Optimization
•Documentation and Training
•Project Coordination
•CRM System Tower server installation and Training

Company industry:
Telecommunications
Job role:
Information Technology

Education

University Of Mumbai

March 2017

March 2017

Bachelor's degree, Commerce IT

India

GPA (percentage): 60%

GPA (percentage): 60%

Graduate in Bachelor of commerce IT.

Skills

Windows Server
Expert
Windows Server
Expert
Installation
Expert
Installation
Expert
IP Networking
Expert
IP Networking
Expert
Remote Support
Expert
Remote Support
Expert
Field Support
Expert
Field Support
Expert
Project Management
Expert
Project Management
Expert
Installation
Expert
Installation
Expert
Operating Systems
Expert
Operating Systems
Expert
Outlook
Expert
Outlook
Expert
IT Management
Expert
IT Management
Expert
Windows Server
Expert
Windows Server
Expert
PC Networking
Expert
PC Networking
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
SQL
Intermediate
SQL
Intermediate
IT Technical Support
Expert
IT Technical Support
Expert
Customer Service
Expert
Customer Service
Expert
Hardware
Expert
Hardware
Expert
Desktop Support
Expert
Desktop Support
Expert
Technical Support
Expert
Technical Support
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
System Administration
Expert
System Administration
Expert
Datacenter Management
Expert
Datacenter Management
Expert
LAN Setup
Expert
LAN Setup
Expert
OS Installation-Windows, Linux, Mac
Expert
OS Installation-Windows, Linux, Mac
Expert
MSSQL Setup and Support
Expert
MSSQL Setup and Support
Expert
Routing and Switching
Intermediate
Routing and Switching
Intermediate
CCNA
Intermediate
CCNA
Intermediate
MetaTrader5
Intermediate
MetaTrader5
Intermediate
Microsoft Office 365
Intermediate
Microsoft Office 365
Intermediate

Training and Certifications

Training
Computer Hardware and Networking
kirti institute
Jan 2021

Hobbies and interests

Travelling
Finance