akshay kamle akshay deepak kamle

Technical Consultant at allscripts india pvt ltd

• India - Pune
• My current job since August 2012

rovide technical and support for enterprise applications.
• Strong database and server knowledge
• Log detail and accurate activities for all work performed on client issues
• Work closely with members of the support team, development and other teams across the enterprise to upgrade our clients to the latest version of software across a diverse Healthcare client base
• Working with client IT and Clinical staff to diagnose, troubleshoot and resolve Enterprise EHR application issues
• Initiating research through all appropriate resources including shadowing other analysts.
• Research application related queries and troubleshoot accordingly.

• Interpreting SQL within Query reports and running SQL for verification

• Other technical areas: Windows XP, Windows virtual PCs, Windows 7, Server OS (Windows)
• Keeping tracks of clinical related information that keep track of the major aspects of the business.

• Taking operational management level or middle level management decisions, for example daily schedules of jobs to machines or machines to operators.
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Ability to communicate effectively

Skilled in analytical tools

Excellent analytical, communication and interpersonal skills
• Demonstrates a service oriented approach to our customers and internal clients.

• Provides product support and product training to our customers

Provides product demonstrations, configuration and consultation.

• Be accountable for the resolution of the client's problem by documenting and monitoring the progress of the call and the steps being taken and escalating as needed

• Experience with Electronic Medical Records (EMR), Healthcare Informatics

ETL monitoring.

Working on Stimulus Reports and CQM reports.

Pop health Management

• Assist clients with installing software and tools


• Knowledge of US healthcare regulatory and accreditation requirements (CMS)

• Work on SQL databases and have good knowledge on T-SQL queries.
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• Achieves the highest client satisfaction with exceptional communication skills.
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• Work closely with members of the support team, development and other teams across the enterprise to upgrade our clients to the latest version of software across a diverse Healthcare client base.

• SQL skills and understanding of DDL, DML, DCL, TCL and DQL, Views, Synonyms, constraints, Stored Procedures, Functions, cursors etc.
• Good windows server and client operating systems knowledge.
• Intermediate knowledge of IIS
• Database management system in accordance with user requirements ensuring optimal database integrity, security, backup, reliability and performance.
• Performing the operational establishment and preventive maintenance of backups, recovery procedures, and enforcing security and integrity controls
• Implementing and administering database documentation, guidelines, policies and procedures
• Testing database systems and upgrades, such as debugging, tracking, reproduction, logging and resolving all identified problems, according to approved quality testing scripts, procedures and processes


• Supporting ConnectR Interface Application, HL7
• Negative Transaction Identifier error in ConnectR
• ConnectR interfaces Stuck in Start Requested or Initializing.
• Demonstrate proficiency in the delivery of hardware and system software technology to customers using standard procedures
• Provide technical support during the implementation delivery process including triaging and troubleshooting reported by customer and implementation team
• Establish and document installation plan to include timeline and goals.
• Research and data test as needed to assist in resolving client issues.