Account Manager
AVEVA Select Gulf
Total years of experience :6 years, 3 Months
Responsibilities :
- Selling AVEVA’s Industrial solutions across GCC and Pakistan
- Preparing and developing technical presentations to explain AVEVA products or services to customers.
- Preparing and sending quotations.
- Preparing Account plans, winning strategies, defining right to win.
- Discussing software needs and system requirements with customers and engineers.
- Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales.
- Helping customers who have problems with installed products and recommending improved or upgraded software versions.
- Meeting System Integrators regularly to discuss open leads.
- Meeting End Users regularly to ensure System Integrators compliance with End user’s software requirements and on-time delivery.
- Assisted Schneider Electric by providing technical support, references, presenting the solutions to the customers.
- Forecasting pipeline with an accuracy of 90%.
- Engaging with existing customers for Customer first renewal.
- Participating in Industrial events and demonstrating solutions capabilities to visitors
Achievements:
• Building a healthy pipeline.
• Already achieved target before year end.
• Built a wide network of connections through GCC countries. (ADSSC, OWWSC, OQ, PDO, DEWA, SEWA, PAEW, ADNOC, QE, Ashghal, …)
• Designed and sold solutions in IoT, Predictive analysis, HMI’s, Process Historians, Enterprise SCADA, SaaS solutions, Maintenance Optimization, MES.
• Keeping Customers satisfied with the service provided.
Responsibilities:
- Studying the available applications of the customer to be able to provide the optimum solution and enhancing user's application experience.
- Technical troubleshooting, analysis, and diagnosis of software products issues
- Documentation of technical knowledge in the form of notes and Technotes
- Product Implementation Support
- Designing Demo Application
Projects :
Obeikan Digital
Supporting Obeikan Digital Solutions to design smart AVEVA cloud solutions using Automated, Guided and Advanced Analytics
ATARFIL
Developing an application, for ATARFIL a Geomembrane Manufacturer, based on the Model Layout, Process variables and equipment.
KDDC (Kuwaiti Danish Dairy Company)
Developing an EMS (Electrical Management System) application to monitor, control, and carry out optimal energy management
Responsibilities
- Provide AVEVA Technical Support to the System Integrators and Key Customers in the MENA Region.
- Upgrading and migrating the existing AVEVA Application to the Latest.
- Developing, Designing the logics and HMI/SCADA Application using Wonderware suite of products like AVEVA Application Server, Historian, InTouch, AVEVA Insight.
- Project management Activities to ensure timely completion of Project related activities.
- Application System Support.
- Enhancement of Application.
Responsibilities :
- Organize the efficient processing of dairy products from raw materials through to the finished product ready for dispatch.
- Coordinate and liaise with all service departments to ensure that all relevant information is communicated.
- Monitor and control all efficiencies associated with production.
- Control and motivate personnel to operate within defined safety and quality standards.
- Control and minimize wastage of raw materials throughout production process pertaining to all used commodities.
- Supervise efficient and hygienic acceptance of raw materials.
- Supervise production line operation with high efficiency and labor control.
- Responsible for silo management including standardization, stock, rotation, CIP and identification of milk for specific product usage.
- Monitor machine efficiencies and promote ways to improve them.
- Report any machinery malfunction to the Maintenance Engineer.
- Ensure that all aspects of good manufacturing practice are adhered to, so that personal hygiene and safety requirements within Company are complied with