Ala'a Jammal, Travel agent

Ala'a Jammal

Travel agent

Travel miles

Location
Jordan - Amman
Education
Bachelor's degree, Finance
Experience
4 years, 11 Months

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Work Experience

Total years of experience :4 years, 11 Months

Travel agent at Travel miles
  • Jordan - Amman
  • August 2014 to August 2015
Travel agent at Al- Sayyed
  • August 2013 to August 2014

15/08/2013- 31/08/2014
Al- Sayyed travel & tourism
Travel agent

Responsibility:
As a Travel agent we are responsible for helping members of the public select and organise their ideal holiday on a limited budget.

Our duties include:
• promoting and marketing the business
• dealing with customer queries and complaints
• providing advice about visas or passports
• managing budgets
• selling holidays
• preparing promotional materials and displays



References are available upon request.

Accountant and HR at Golden Games Company
  • June 2012 to August 2013

03/06/2012- 10/08/2013
Golden Games Company
Accountant and HR

Responsibility:
- As an accountant:
1. Reviews invoices for accuracy.

2. Sorts documents by account name or number.

3. Processes invoices for payment. May perform other clerical duties associated with accounts payable.

4. Processing dues Salaries lists after all Deductions such as "Social Security, Loans

Other deductions resulting from company procedures".

- As an HR:
1. Responsible about all operations Related to the employees.

2. Provide a database of all required information about the employees.
3. Be a Reference to any enquiry

Sales at Max & Co
  • December 2011 to April 2012

5/12/2011- 5/4/2012
Max & Co.
Sales

Responsibility:
The primary duty of working Max&Co. stores is providing exceptional customer service.
This involves not only being friendly but also working to make a sale by offering
knowledge and fashion advice to customers about clothing and accessory selections.
Sales clerks may get clothes and accessories for customers to try on and offer their
professional opinions on how the clothes look on the customer.

Customer service representative / reservation at Saudi airlines
  • Oman
  • August 2009 to October 2010

5 / 8 / 2009 - 11/10/2010
Extensya
Customer service representative / reservation in Saudi airlines

Responsibility:
1. Maintain customer service interaction over the telephone according to company
policies & guidelines.
2. Ensure the quick and efficient resolution of customers queries
3. Communicate with the customer to update with accurate information
4. To support the team leader in ensuring that operational effectiveness and customer
service levels and KPIs are maximized and undertaking required delegated tasks to the highest standard.

Education

Bachelor's degree, Finance
  • at al balqaa university
  • January 2009
High school or equivalent, IT
  • at Ittihad School
  • January 2005

Specialties & Skills

Accuracy
Audacity
Bilingual
Confidence Building
موظف تذاكر
CLERICAL
ACCOUNTS PAYABLE
SECURITY
CUSTOMER SERVICE
ACCOUNTANT
DATABASE
OPERATIONS
INVOICES

Languages

English
Intermediate
Arabic
Native Speaker