Admin Coordinator
Sama Center
مجموع سنوات الخبرة :5 years, 0 أشهر
• Managed ticketing system and prioritized tasksfor efficient resolution of website-related issues, ensuring client satisfaction.
• Assisted clients in troubleshooting technical issues and resolving complaints, achieving high customersatisfaction and retention rates.
• Efficiently responded to client inquiries through multiple channels including phone, email, and live chat, ensuring timely and effective communication.
• Utilized version control systems like Git for efficient code management and collaborated with cross-functional teams to deliver high-quality web solutions within deadlines.
• Stayed updated with the latest web development trends and tools, implementing innovative solutions for continuous improvement in development workflows and user experiences.
▪ Provided exceptional customer service to patients, staff, visitors,
and doctors.
▪ Managed patient appointments, schedules, and inquiries,
optimizing the flow of daily operations within a medicalsetting.
▪ Collaborated with medical staff and administrative teams to
coordinate patient care and support smooth clinic operations
▪ Responding promptly to customer inquiries.
▪ Foreign currency exchange.
▪ Transfermoney servicesthrough bank account cash express or western union.
▪ Bill Paymentfor Credit cards, Government Payment Service.
- Data Mining. - Data analysis. - Algorithms. - Machine Learning. - Cyber Security.