علاء حسن, Operations Manager - Acting Country Manager

علاء حسن

Operations Manager - Acting Country Manager

Al-Futtaim Group

البلد
الأردن - عمان
التعليم
بكالوريوس, B.A Degree
الخبرات
15 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 10 أشهر

Operations Manager - Acting Country Manager في Al-Futtaim Group
  • البحرين - المنامة
  • أكتوبر 2018 إلى أكتوبر 2022

• Managing stores Team for Multiple Fashion Brands between Middle & bridge brands.
• Full responsibility of the regions P&L .
• Plan an expansion Strategy.
• Full responsibility of Operations HR.
• Plan & Align on Forecast / Yearly Business plan .
• Planning the yearly commercial calendar aligning with pricing, stock availability.
• Interpersonal communication, organization, conflict resolution
• lead, manage, train and develop Retail Area Managers, Retail Managers and Casual staff to agreed procedures and standards.
• Develop corporate policy driving display, merchandising, pricing and grading whilst observing retail trends.

Wholesale & Retail Operations Manager في Al-Futtaim Group
  • الأردن - عمان
  • مايو 2016 إلى أكتوبر 2018

• Launching Wholesale division in Jordan.
• Negotiate on Sub-Franchise deals & closing
TOC. (Terms of commercial).
• Working & Setting Acceptable Margin Vs. Discounted stocks.
• Planning 3 / 5 Years Depreciation against NBV.
• Setting & Negotiation on Yearly buying budget with partners.
• Support Partners on stocks selection based on Market demands.
• Launching New deals for Clients for Sport / Fashion & Toys brands.
• Acting GM for the Al-Futtaim in Jordan.

Area Manager - F&F , Guess في AL-Futtaim Trading Company LLC
  • الأردن - عمان
  • يناير 2013 إلى أكتوبر 2018

• Ensuring that brand integrity is maintained throughout the store and high standards of customer service are achieved at all times.
• Ensuring that the store has a positive and supportive work environment and the staff are suitably recruited, trained and motivated to perform their jobs effectively.
• Ensuring the proper in-store stock control through liaising with the Buying department in order to meet the demands and requirements of the business and customers
• Keeping up-to-date with changes in the fashion retail industry, by visiting competitors in local market and reviewing trade magazines/ periodicals, in order to be able to recommend and contribute to the planning of the business and store' s objectives
• Maintaining the store display to a high standard and ensuring that all promotions are fully supported
• Through weekly / monthly / quarterly meetings with the management team, reviewing the results and making decision on corrective action
• Cultivating a proactive partnership with local authorities such as Government, Health Authorities & Labor/Immigration Departments, and developing a strong working relationship with Mall Management and external marketing teams
• Coordinating and approving all marketing issues - Meetings, proposals and plans.
• Managing 10 to 20 staff including managerial level.

Shop manager في AL-Futtaim Trading Company LLC
  • الأردن - عمان
  • يناير 2012 إلى يناير 2013

• Manage Business strategies & activities from development to implementation to achieve Business objectives.
• Maintain up-to-date Competitor & Global Business trends knowledge.
• Develop internal & external relationships & negotiate to achieve Business objectives.
• Review Business critical information, make recommendations, communicate & facilitate solutions.
• Provide functional expertise & execute functional responsibilities.
• Leads customer research to define customer targets and marketing mix.
• Leads the development of new product concepts from conception through implementation.
• Creates and presents business case for new programs to support growth strategies and profitability targets.
• Full Accountability of P&L, Margin responsibility.
• Preparing stock order direct from the supplier and prepare all necessary CN based on Blocked orders.
• Negotiate stocks level with suppliers and filter bulks based on market demands.

Store Manager في Alshaya Group
  • الأردن - عمان
  • يناير 2007 إلى يناير 2012

الخلفية التعليمية

بكالوريوس, B.A Degree
  • في Yarmouk University
  • أغسطس 2005

Specialties & Skills

Customer Service
User Management
Personal Productivity
Motivational Interviewing
Microsoft Office
Operation
CUSTOMER SERVICE
BUSINESS STRATEGIES
BUSINESS PLANNING
COMMUNICATIONS
COORDINATING
FORECASTING
GO (PROGRAMMING LANGUAGE)
MARKETING MIX
MARKETING PLANNING
MERCHANDISING
Operations Management
Negotiation
Sales Management
Management
Marketing
Business Development

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

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اللغات

العربية
متمرّس
الايطالية
متوسط
الانجليزية
متمرّس