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Alaa Abdallah, Business Development Manager – Financial Planner

Alaa Abdallah

Business Development Manager – Financial Planner·TD Bank

كندا

ماجستير, business development

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 5 أشهر

Business Development Manager – Financial Planner

ديسمبر 2025 - حتى الآن

TD Bank

Montreal، كندا

ديسمبر 2025 - حتى الآن

• Drive client acquisition through proactive outreach and targeted engagement to generate
qualified meetings for Financial Planners
• Manage and support a network of ~20 Financial Planners serving high-net-worth clients
($150K-$3M+ portfolios)
• Use Salesforce CRM to track client interactions, manage pipelines, and identify
conversion opportunities across the client journey
• Analyze client profiles and financial data to match prospects with appropriate advisors
and improve engagement outcomes
• Act as a key connector between clients and advisors, increasing booking rates and
supporting end-to-end sales conversion
• Support marketing initiatives across LinkedIn, internal platforms, brochures, and
client-facing materials to enhance visibility and acquisition efforts
• Assist in client events and targeted engagement sessions that generate new business
opportunities for advisors
• Recognized for strong performance in meeting generation and consistent contribution to
advisor pipeline growth

مجال الشركة:
البنوك

Account Manager, Small Business

سبتمبر 2022 - حتى الآن

TD Bank

Montreal، كندا

سبتمبر 2022 - حتى الآن

• Exceeded 2024 target by 220%, surpassing all key performance metrics.
• Provide tailored financial solutions to small businesses, driving cross-selling
opportunities.
• Coach and mentor team members to enhance performance and sales effectiveness.
• Analyze client profiles and prepare contracts using multiple banking systems.
• Recognized as Epic Winner for Q3 & Q4 2023, achieving 300% of the target.
• Led team huddles and supported members via live chat and CRM tools.
• Increased customer portfolio through strong relationship management and
consultative sales.

مجال الشركة:
البنوك

Live Business Case

سبتمبر 2015 - أبريل 2026

Schneiders International

Paris، فرنسا

سبتمبر 2015 - أبريل 2026

• Developed a market entry strategy for Japan, analyzing financial, cultural, and
environmental factors.
• Conducted market research on site, prepared business reports, Analyze
balance sheets, feasibility studies, and marketing strategies.

مجال الشركة:
النقل بالسيارات
الدور الوظيفي:
البحث والتطوير

Account Manager, Small Business

يناير 2023 - نوفمبر 2025

TD bank

Montreal، كندا هجين

يناير 2023 - نوفمبر 2025

• Exceeded 2024 target by 220%, surpassing all key performance metrics.
• Provide tailored financial solutions to small businesses, driving cross-selling
opportunities.
• Coach and mentor team members to enhance performance and sales effectiveness.
• Analyze client profiles and prepare contracts using multiple banking systems.
• Recognized as Epic Winner for Q3 & Q4 2023, achieving 300% of the target.
• Managed team huddles via live chat and CRM tools.
• Increased customer portfolio through strong relationship management and
consultative sales.

مجال الشركة:
البنوك

Team Leader in Small Business Advice Centre (SBAC)

يناير 2022 - يناير 2023

TD bank

Montreal، كندا هجين

يناير 2022 - يناير 2023

• Lead a team for outbound calls and achieved 140% of the last Q4 2022 targets in all
key metrics.
• Delivered trusted financial advice to small business clients on banking products.
• Specialized in handling inquiries on loans, credit cards, digital
banking, transfers, and wires.
• Worked with digital banking systems, Temenos T24, Pega, and payment gateways.

مجال الشركة:
البنوك

Country Manager

يناير 2016 - يناير 2022

Smart Technology – FinTech Industry

Paris، فرنسا

يناير 2016 - يناير 2022

• Managed operations across 12 countries in Africa, Europe, and the Middle East.
• Provided financial technology solutions (software & applications) to banks and
financial institutions.
• Increased sales revenue by 180% in 2017 and 140% in 2018 through strategic client
acquisition.
• Led contract negotiations, payment procedures, and monthly performance analysis.
• Recruited, trained, and managed a high-performing team to support business
growth.

مجال الشركة:
الخدمات المالية

Business Developer Manager

يناير 2016 - يناير 2022

Smart Technology – FinTech Industry

دبي، الإمارات العربية المتحدة عن بُعد

يناير 2016 - يناير 2022

• Managed operations across 22 countries in Africa, Europe, GCC and the Middle East
with strategic partnerships and market expansion.
• Provided financial technology solutions (software & applications) to banks,
financial institutions and businesses from different sectors
• Increased sales revenue by 180% in 2017 and 200% in 2018 through strategic client
acquisition.
• Led contract negotiations, payment procedures, and monthly performance analysis.
• Recruited, trained, and managed a high-performing team to
support business growth.
• Directed digital advertising campaigns across target markets to promote
software products and boost client acquisition. Used Google Ads, LinkedIn Ads,
and regional fintech platforms for outreach.

مجال الشركة:
تطوير البرمجيات

Account Manager

سبتمبر 2015 - يونيو 2016

BlaBlaCar

Paris، فرنسا

سبتمبر 2015 - يونيو 2016

• Developed a market entry strategy for Japan, analyzing financial, cultural, and
environmental factors.
• Conducted market research, prepared business reports, and implemented digital
marketing strategies.
• Analyzed balance sheets, profit & loss statements, and financial forecasts.

مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
المحاسبة والتدقيق

Personal Banker

مارس 2013 - يوليو 2015

Byblos Bank

بيروت، لبنان

مارس 2013 - يوليو 2015

• Managed customer accounts, credit cards, loans, deposits, and wire transfers.
• Advised clients on financial products, policies, and investment opportunities.
• Delivered exceptional customer service by resolving inquiries and account-related
issues.

مجال الشركة:
البنوك
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Associate, Investment & Asset Management

يناير 2013 - يناير 2015

FFA Real Estate–

بيروت، لبنان

يناير 2013 - يناير 2015

• Conducted market research and financial analysis for commercial and residential
assets.
• Built financial models and forecasts to support property acquisitions, dispositions, and
portfolio optimization.
• Coordinated with leasing, property management, and investment teams to ensure
smooth operations.

مجال الشركة:
العقارات

التعليم

Grenoble Ecole de Management (GEM)

مايو 2017

مايو 2017

ماجستير، business development

فرنسا

المعدل التراكمي (التقدير): جيد

المعدل التراكمي (التقدير): جيد

business development, negotiation, sales, accounting, managerial finance, consulting....

Grenoble Ecole de Management (GEM)

مايو 2017

مايو 2017

الثانوية العامة أو ما يعادلها، Sales

فرنسا

Lebanese American University (LAU)

يونيو 2012

يونيو 2012

بكالوريوس، Finance

لبنان

bankign and finance, macro micro, accouting

Skills

BUSINESS DEVELOPMENT

Intermediate

SALES

Intermediate

FINANCIAL SERVICES

Intermediate

FINANCIAL TECHNOLOGY FINTECH

Intermediate

BUSINESS EXPANSION

Intermediate

REVENUE GROWTH

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

NEGOTIATION

Intermediate

ANALYTICS

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

Administration

Expert

Management

Expert

Team Management

Expert

Marketing

Expert

Customer Service

Expert

Project Management

Expert

Leadership

Expert

ACCOUNT MANAGEMENT

Intermediate

ARTIFICIAL INTELLIGENCE

Intermediate

BUSINESS ANALYTICS

Intermediate

COORDINATING

Intermediate

FINANCE

Intermediate

REAL ESTATE

Intermediate

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

الفرنسية

متمرّس