Digital & Technical Marketing Manager
WIT Marketing Agency
Total des années d'expérience :12 years, 1 Mois
الرياض السعودية
• Responsible for managing digital marketing campaigns including Web, SEO, Email, and social media platforms
• Responsible to measure and report performance of all digital marketing campaigns and access against goals
• Develop strategies, implement campaigns and optimize the digital marketing channels to drive traffic, engagement and retention
• Manage budgets and leverage data across the digital marketing mix and campaigns to achieve scale and efficiency
•Establish, measure, and optimize KPIs and analytics for paid and organic digital channels to increase projected and actual ROI
• Responsible for growing brand awareness, driving engagement and increasing sales through online channels
• Implement campaigns across Google Ads, Facebook, LinkedIn, Instagram, Snap chat, TikTok etc.
• Provide detailed monthly social and web traffic analytics reporting to Senior Leadership
• Manage and improve online content, considering SEO and Google Analytic
• Perform SEO Research, Website Audits, Google Analytics, Keyword Research and Analysis, competitive audits and Market Research
• Manage and maintain all digital communication channels (social media, and website) and explore means to develop them
• Working with graphic designers and web developers to develop websites
• Analyzing and developing websites, fixing their problems and making them more responsive
• Create websites and landing pages to suit customer requirements
• Work to create a digital presence for customers and present in a modern
Outsourced for Al Rajhi Bank
- Provide day-to-day support, operation and control of all equipment within an organization’s network infrastructure
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Build rapport and elicits problem details from help desk customers.
- Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
- Field incoming help requests from end users via both telephone and work orders in a courteous manner.
- Apply diagnostic utilities to aid in troubleshooting.
- Access software updates, drivers, knowledge bases and frequently asked questions resources on the Internet to aid in problem resolution.
- Identify and learn appropriate software and hardware used and supported by the organization.
- Perform hands-on fixes at the desktop level, including installation and upgrading software, implementing file backups, and configuring systems and applications.
- Test fix to ensure problem has been adequately resolved.
- Perform post-resolution follow-ups to help requests.
- Installation of Windows Operation system like Windows 7 & 10
- Monitor &Maintaining the network printers.
- Troubleshoots remote communication systems and network connectivity in a 24-7 environment to determine if problems are hardware or software failures.
- Installation, Configuration, and Maintenance for windows server 2003, 2008, and 2012.
- Providing technical and business support for the ERP system among all business unites.
- Problems and issue solving with vendors on time bases.
- Backup tacking and maintenance for servers and End-users.
- Windows 7 and Windows 8 installation and configuration for End-users.
- Performing network activities; IP creation, CAT5e termination, Hub and Routers connectivity.
- Connecting and configuring printers.
- Providing technical support for end users
- Installation, Configuration, and Maintenance for windows server 2003, 2008.
- Infrastructure support and implementation for client data centers.
- Supporting Pre-Sale teams.
- After Sales issues solving and client support.
Courses
Institution Name Arab Academy for Banking and Financial Sciences Title of qualification awarded BSc in Computer Information Systems Level in national or international classification
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