آلاء عرب

Finance & Administration Department
AGFUND
• Determines AGFUND needs of manpower and suggests how to meet them according to regulations approved and receives employment applications and pursues their affairs with relevant committees.
• Payroll: Monthly, End of Service…Etc.
• Participate in AGFUND Employee Annual Budget.
• Preparing & Implementing policies & procedures.
• Employee Health Care, choosing Medical Insurance Company after comparing received proposals.
• Complete registration requests of staff (leaves of various kinds - assignments - Overtime - allowances and bonuses)
• Up all other services provided by Department of Finance and Administration staff by approved regulations
• Preparing Training Plan and follow-up implementation
• Provide annual reports on activities of personnel and business development proposals.
• Coordinate internal resources and third parties/vendors for flawless execution of projects.
• Ensure that all projects are delivered on time, within scope, within budget.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to project scope, project schedule project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Meet budgetary objectives and adjust project constraints based on financial analysis
• Sharing in All logistics for Prince Tala Bin Abdulaziz prize.
• Interviewed and hired staff fitting job and team requirements.
• Completed termination paperwork and exit interviews.
• Explained employee benefits packages and compensation structures to increase comprehension and support informed decision-making.
• Documented and maintained digital files of employees to standardize processes.
• Coordinated staff performance and productivity assessments.
• Documented recruitment data and analyzed metrics to inform departmental improvements.
• Worked with senior management to suggest the most suitable applicants for each role.
• Managed employee relations issues, defusing tense situations with proactive communication and high-level emotional intelligence.
• Implemented improved onboarding and orientation procedures to help new hires acclimate to company culture.
• Implemented improved staff development initiatives for maximized employee retention.
• Assessed employee capabilities and development areas to maximize individual potential.
• Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
• Wrote employee references for staff leaving company positions.
• Enhanced workplace equality through tactical recruitment and training development.

 Support the Human Recourse Manager and other HR staff as required.
 Registering all the incoming and the outgoing (internal or external) Documents for the Human Recourse Department in the Transmittal Log sheet.
 Preparing all the internal Memos for the Human Recourse Department.
 Responsible for all the employees’ requests Document and send them to the Human Recourse Manager for direction & follow it up with them.
 Administrative Affairs (Employment certificates, Experience Letters, Bank loans, Renting Houses, Cars ............etc.).
 Responsible for preparing & issuing all the employees requests letters send to different authorities such as the labor office or Government sectors, etc.
 Vacation (inter them in the system Oracle & Excel) and make sure that the employee has the exact same days as it was requested.
 Processes and maintains CVs and applications, them Distributing them to Area Head Managers
 Distributing of CVs to Area Head Managers
 Provides secretarial/ clerical support to HR Manager and as directed and other Human Recourse staff required.
 Promotion: Licensing & Recruitment Officer.
From: 2004 To 2007.
2. Assistant Manager, : Customer Service & Marketing & Public Relation Department:

o Reviewing all inpatient Questionnaires Forms and preparing monthly statistics to evaluate patient's satisfaction.
o Receiving the complaints from the outpatient department, follow up these Complaints with the patients then forward the complaint to the head of the Dep. In charge, then after the complaint is investigated I document it and an answer is reported to the patient.
o Designing Brochures and handouts distributed to patients as educational material.
o Preparing monthly Press Report about KHCC exposure in print and broadcast media for shareholders.
o Arranging and organizing student visits from schools/universities to KHCC
o Preparing, arranging and organizing many exhibitions about the hospital.
o To assist the Marketing / Customer Service Manager in all functions.

From February to July 2004, as following:
 Marketing and public relations representative.
 Tutor in accounting.
o Set up presentation to be shown in Saudi Business Women conferences.
o Set up some advertising brochures for the Center.