ألاء أيمن

Science Homeroom teacher في Mavericks international school

• مصر - القاهرة
• أغسطس 2017 إلى أغسطس 2020

Teacher في New Vision IB International School

• أكتوبر 2016 إلى أغسطس 2016

English Teacher في The Egyptian Child Care Corporation ,The Baby Academy Nursery

• مايو 2015 إلى ديسمبر 2015

Specialist في MetLife

• مصر - القاهرة
• مايو 2014 إلى أبريل 2015

Technical Support advisor في Vodafone UK accoun

• مارس 2013 إلى مايو 2013

management advisor في Vodafone UK accoun

• أكتوبر 2011 إلى مارس 2011

• إلى

Take full responsibility for dealing with customer complaints,
queries and requests for information from the start to the end of the process.
•Carry out relevant research as required and requested by Customer Service Manager.
•Draft documentation as required and requested & Prepare daily, weekly and monthly statistical reports.
•Meet the objectives and performance measures as agreed by the Customer Service Manager.
•Contributing to Guidelines and procedures development to support front-line inquiry
handling and case resolution.