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Alaa El-Shanawany, Regional Service Manager

Alaa El-Shanawany

Regional Service Manager

Alissa Auto NISSAN

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Mechanical Engineering
Experience
19 years, 4 Months

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Work Experience

Total years of experience :19 years, 4 Months

Regional Service Manager at Alissa Auto NISSAN
  • Saudi Arabia - Jeddah
  • My current job since June 2016
Aftersales Director Jetour Saudi at Jetour Saudi Saeed Mohammed AlBassami Auto
  • Saudi Arabia - Jeddah
  • My current job since May 2020

Aftersales Director Jetour Saudi Saeed Mohammad AlBassami Automotive and General Manager AutoTek Car Care

National Service Manager Suzuki Najeeb Auto at Suzuki Najeeb Auto
  • Saudi Arabia - Jeddah
  • June 2019 to May 2020

National Service Manager Najeeb Auto Suzuki

National Aftersales Manager Hertz Saudi Arabia at Hertz Saudi Arabia
  • Saudi Arabia - Jeddah
  • January 2019 to June 2019
Regional Service Manager at Samaco
  • Saudi Arabia - Jeddah
  • January 2018 to December 2018

Regional Service Manager Audi Volkswagen Samaco

National NISSAN Programs & QA Manager at Alissa Auto - NISSAN
  • Saudi Arabia - Riyadh
  • January 2014 to May 2016
Regional Service Manager for Operations and NISSAN Programs at Alhamrani United Company
  • Saudi Arabia - Khobar
  • June 2010 to December 2013

Craeting BP, Target, Incentive, intrnal Audit on ASDOS, NSSW and CHS Programs Plus Consultation for New Work Shops Constructions and Tools Suuplies and Operation Management.

Total Quality Assurance, NISSAN Programs and Non Technical Training Manager at Modern Motors, NISSAN & SUZUKI Dealer in EGYPT
  • Egypt - Cairo
  • January 2005 to June 2010

TQA Control of Service output and Audit based on NISSAN Std. Programs

Education

Bachelor's degree, Mechanical Engineering
  • at Faculty of Engineering - Helwan University
  • May 2002

Aquired and HRCI Mini MBA Diploma in Strategic Management, Business Finance, Service Marketing and Organizational Behaviour

Specialties & Skills

Quality Assurance
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Cost Reduction
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Customer Satisfaction
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Business Planning
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Service Operations
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Kaizen
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Service Management
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Opration and KPI Matching Achievement
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Handling Pressure and Most Effective Cost control Operation
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Project management
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Languages

English
Expert

Memberships

Saudi Council of Engineers
  • Professional Engineer
  • August 2014

Training and Certifications

NISSAN Service Management Training (Training)
Training Institute:
NISSAN
Date Attended:
September 2010
Duration:
80 hours
After sales dealer operations standard Auditor (Certificate)
Date Attended:
October 2010
Mini MBA (Certificate)
Date Attended:
July 2007

Hobbies

  • Reading, Physics, Space Science, Swimming, cycling