Sales Manager
Gulf Insurance group
Total years of experience :17 years, 5 Months
- To achieve individual sales target through both inbound and outbound sales calls whilst delivering high levels of customer satisfaction and maintaining high quality standards.
- To recognize and maximize potential sales opportunities.
- To follow up and resolve, to a satisfactory conclusion, any issues arising from sales or service queries.
- Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives.
- Review clients' accounts and plans regularly to determine whether life changes, economic changes, or financial performance indicate a need for plan reassessment.
- Answer clients' questions about the purposes and details of financial plans and strategies.
- Recommend strategies clients can use to achieve their financial goals and objectives, including specific recommendations in such areas as insurance coverage, and investment planning.
- Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, or other information needed to develop a financial plan.
- Build and maintain client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis.
- Conduct seminars or workshops on financial planning topics.
1- Responsible for: Extending marketing department
- Analyzing customer questions (weekly)
- Analyzing customer requirements (daily)
- Analyzing maintenance technical complaints of all our
Branches
2- Updating call center information systems (monthly)
3- Controlling and measuring performance for call center
agents and supervisors
4- Preparing reports marketing research by listing to
customer’s call in maintenance and sales
5- Control and measure performance For call center
(Wasla) with Hot number 19999 “ CCLI “ .
6- Control and measure performance For customer
services center “ SLI
7- Preparing strength and weakness point’s report every
monthly to show the positive way to Continues working
And if it negative start working to remove these point.