HR Manager
Electronic Health Solutions
Total years of experience :15 years, 8 Months
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
March 2014 - February 2015
* Company: Electronic Health Solutions
* Position: Sr. HR Specialist / Acting HR Manager
Tasks and Responsibilities: • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system.
• Interpret and explain human resources policies, procedures, laws, standards, or regulations.
• Hire employees and process hiring (Personal Interviews, recommendation for proper department, address the proper salary according to the minimum requirements for the job title, job offers )
• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
• Prepare Job Description Cards for the company's job titles.
• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Prepare and conduct new employee orientations.
• Create, maintain and update human resources documents, such as organizational structure, employee handbooks or directories, or performance evaluation forms.
• Confer with management to develop or implement personnel policies or procedures.
• Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
• Turnover calculation (Monthly, quarterly and yearly)
• Retention plan.
• Arrangements for social events for the employees (Monthly staff meetings, Ramadan events, entertainments for the employees )
January 2013 - February 2014 * Company: Electronic Health Solutions
* Position: HR Specialist
Tasks and Responsibilities: • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
• Interpret and explain human resources policies, procedures, laws, standards, or regulations.
• Hire employees and process hiring-related paperwork.
• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Schedule or conduct new employee orientations.
• Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
January 2011 - January 2013 * Company: The Commercial & Industrial Company
* Position: HR Officer
Tasks and Responsibilities: • Executes and maintains a comprehensive human resources management plans, by identifying the number of vacant positions and level of skills desired through close coordination with the Company's departments and workload analysis.
• Works closely with the companies departments, and assists member staff to understand and implements the Company's HR policies and procedures and monitors staff compliance with the Company's internal system.
• Develops HR policies on issues like working conditions, equal opportunities, performance management, absence management, and disciplinary procedures.
• Assists in the recruitment processes including advertising the vacancies, checking application forms, and screening, short listing, organizing and coordinating interviews.
• Provides current and prospective employees with information about the companies laws (Internal Systems) such HR system, and the employee system, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
• Provides current and new staff members with an orientation about the Company's operations, vision and mission, branches, and internal system in order to foster a positive attitude toward achieving the company's overall objectives.
• Maintains and compiles records and statistical reports concerning personnel-related data such as hires, transfers, turnover, performance appraisals, and absenteeism rates.
• Conducts an exit interview to identify the reasons of employees' resignations, analyze these reasons, and provide suggestions for the HR & Admin Manager.
• Designs, develops training and development programs based on both the organization's and the individual's needs.
• Reviews job descriptions and verifies employees' knowledge, skills, and abilities to ensure that requested training is consistent and relevant to job duties and responsibilities.
• Keeps and maintains all training records, certificates and other related documents to be saved in the Company's library for future reference.
• Coordinates with all managers and supervisors to complete the periodic performance appraisals for employees and ensures transparency, consistency, and equity in applying the appraisal system.
• Receives and registers vacations and leaves request forms to be deducted from the employee's annual vacation balance or salary according to the Company's policies and procedures.
• Coordinates with the Social Security Corporation and health insurance companies to register new hires and ensure that premiums are paid as appropriate.
September 2008 - December 2010 * Company: World Links Arab Region
* Position: Office Administrative/HR Coordinator
Organization: • All Office Operations (Stationary, Office Purchases)
• All Personnel Issues.
• All Office correspondence.
• Monthly petty cash
• Follow up legal issues, with the lawyer.
• Create Data Base Using excel and access.
• Manage the filing, storage and security of documents
• Arranging all events and workshop guest's list, labels and certificates.
• Preparing Hotel reservation, flight reservation, and transportation for the participants.
• Travel arrangement, Logistics documents, Hotel Reservation, Agenda and Visa application procedures for the CEO
Human Resources Issues: • Responsible for the attendance hours for all the employees (In/Out)
• Responsible for the Vacation and Leave forms.
• Calculating the Vacation and the attendance Average for the employees at the end of every month.
• Responsible for the Employees Medical Insurance Update.
• The employees Contract, manual.
2004- Fall 2007/8 Balqa Applied University - Salt. B.A. in Management Information System. With a good grades (2.88/4.00) University Achievement Exam (84%)