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alaa kokash, Administrative Officer

alaa kokash

Administrative Officer·Manaseer Ready Mix

Jordan

Bachelor's degree, Hosptily and Tourism

Work experience

Total years of experience: 12 years, 11 months

Administrative Officer

January 2017 - Present

Manaseer Ready Mix

Amman, Jordan

January 2017 - Present

• Focus on reducing expenses.
• Study and control the standard deviation of the Manufacturing equations for the primary materials for the production of concrete.
• Review the sales plan developed in coordination with the sales department.
• Reduce deviation from the sales plan if found in cooperation with the concerned departments.
• Determine production costs and work to reduce them without affecting the quality of the final product.
• Meet customer requests on time.
• Monitoring daily، monthly and yearly daily quantities of quantities and comparing them with the planned sales plan for the same year.
• Review the problems and complaints of customers regarding the quality of the concrete and work to resolve with the concerned departments
• Follow-up daily casting programs for concrete and work on ending programs without problems
• Administration of company databases.
• Book meeting rooms as required.
• Follow up and reply emails.
• Prepare reports and presentations with statistical data,
• Schedule in-house and external meetings.

Company industry:
Civil Engineering
Job role:
Management

Guest Relation Superviser

July 2013 - December 2016

Le Meridién

Amman, Jordan

July 2013 - December 2016

• · Greet guests as they arrive.
· The GRO provides hotel guests with above-and-beyond service to ensure their experience will be worth remembering.
· Ensures that guests are happy from the moment they step into the hotel until they leave
· Welcoming guests and escort them to the Forum.
· Assist in sending invention, phone call, Follow up with member’s to make sure they will came to the meeting.
· Assist the Manager in carrying out Forum mission, Monitor member’s satisfaction.
· Work on Tripadisover and guest satisfaction.
.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

regional business development manager

July 2016 - November 2016

Petra Travel & Tourism Institute

Amman, Jordan

July 2016 - November 2016

• Follow up the Payments, invoice, monthly salary, Emails, phone calls, Fax.
• Ensure service standards are followed.
• Improve the Website, brochures.
• Prepare the yearly and Monthly budget.
• Set the yearly expected Courses program.
• Follow up the Renewal License (Ministry of Labor, The Ministry of Education….ect)

Company industry:
Management Consulting
Job role:
Management

Economic Policy Development Forum Assistant Manager

January 2016 - July 2016

Talal Abu-Chazaleh

Amman, Jordan

January 2016 - July 2016

· Follow up with EPDF Committees, marketing and promoting the TAG Knowledge Forum. Also responsible for duties outlined below as well as other duties required.
· Serve as liaison to select committees: advise chair, attend to meeting, prepare agendas, and prepare minutes of meetings.
· Prepare the MoM of the committees meetings.

Company industry:
Public Relations (PR)
Job role:
Hospitality and Tourism

Education

Tourism Management

October 2013

October 2013

Bachelor's degree, Hosptily and Tourism

Jordan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

Bachelor’s graduate Tourism Management, (Jordan Applied University- College of Hospitality &Tourism Education).

Skills

Training and Development
Expert
Training and Development
Expert
communication
Expert
communication
Expert
Excel, Word, PowerPoint, Email Handling, Notebook, Internet
Expert
Excel, Word, PowerPoint, Email Handling, Notebook, Internet
Expert
Opera PMS
Expert
Opera PMS
Expert
teamwork
Expert
teamwork
Expert
Training and Development
Expert
Training and Development
Expert

Languages

Arabic
Expert
English
Intermediate

Hobbies

  • Sports