Alaa Mousli, IT Consultant

Alaa Mousli

IT Consultant

Freelancer

Location
Türkiye
Education
Bachelor's degree, English Literature and Translation
Experience
15 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 3 Months

IT Consultant at Freelancer
  • Türkiye - Istanbul
  • My current job since January 2015

● Providing IT solutions.
● Applying small and medium networks.
● Applying hardware and software solutions.
● Install Internet Connections.
● Different maintenance contracts with clients.
● Backup and restore plans.

System Administrator at Jetex Flight Support
  • Syria - Damascus
  • May 2010 to August 2014

● Providing high quality end user and all types of infrastructure support and troubleshooting.
● Network and servers monitoring.
● Applying backup solutions.
● Email and internet configurations, managing and stability.
● Perform hands-on fixes at the desktop level, including installing, upgrading software & hardware, configuring systems and applications.
● Implement server installations, upgrades, maintenance fixes and vendor-supplied patches according to the plans.
● Maintain and monitor the network security and computer systems to meet the organization needs.
● Test all changes to networks, hardware, software, and hosted applications.
● Troubleshoot hardware, software and network operating systems including outlook problems.
● Provide individual training and support on request.
● Make recommendations about purchase of technology resources.
● Directly manage the office contracts with ISP and ADSL/Cable providers.
● Ensure system security and follow up through monitoring logs.
● Assure that all computers have the necessary licensed software needed for staff to carry out their duties.
● Ensure computers and servers have up to date anti-virus software.
● Developing long-term strategies and capacity planning for meeting future hardware and corporate technology needs.
● Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, printers, operating systems, hardware, software, and peripherals.
● Monitoring and administering (ISA-TMG-GFI) performance and applying web filtering.
● Administering switches and cabling.

IT Technical Support at Hyper-Dist
  • Syria - Damascus
  • October 2008 to March 2010

● Build network infrastructures and designs.
● Providing high quality of end user support and all types of infrastructure support and troubleshooting.
● Troubleshooting hardware, software and network operating systems.
● Cabling.
● Perform hands-on fixes at the desktop level, including installing, upgrading software & hardware, configuring systems and applications.
● Maintain PCs, Laptops, Printers and other devices.
● Applying ghost copies for software deployments.
● Following up the different types of maintenance contracts.

Education

Bachelor's degree, English Literature and Translation
  • at Damascus University
  • July 2012

English Literature and Translation

Specialties & Skills

Networks
Technical Issues
Microsoft Operating Systems
Microsoft Servers
Leadership skills
Team work
Technical Support
verbal and written communication skills
network management
troubleshooting skills

Languages

Arabic
Native Speaker
English
Expert
Turkish
Intermediate

Training and Certifications

MCSE (Training)
Training Institute:
SBS Training Center
Comptia A+ (Training)
Training Institute:
Al Hadara Center
MCITP (Training)
Training Institute:
Self Study
Date Attended:
January 2013
Duration:
180 hours
Comptia Network+ (Training)
Training Institute:
SBS Training Center
CCNA (Training)
Training Institute:
SBS Training Center
Date Attended:
September 2011

Hobbies

  • Microsoft Office 365
  • Fortigate