Accountant
Menacom Group
Total years of experience :9 years, 9 Months
April 2012-Present MEC/Jordan (Menacom Group), Head office, Amman, Jordan
Position: Senior Accountant
Job Responsibilities:
• Prepare journal entries
• Complete general ledger operations
• Monthly closings and preparation
• Reconcile and maintain balance sheet accounts
• Prepare analysis of accounts as requested
• Assist with year-end closings
• Administer accounts receivable and accounts payable
• Prepare tax computations and returns
• Assist with payroll administration
• Monitor and resolve bank issues including fee anomalies and check differences
• Account/bank reconciliations
• Review and process expense reports
• Assist with preparation and coordination of the audit process
• Assist with implementing and maintaining internal financial controls and procedures
Position: Senior Risk Controller (August 2007-March 2012)
Job Responsibilities:
Credit Limit: • Credit Limit procedures.
Payment terms & Collection:
• Collection procedure.
• Monitor and ensure timely collection (according to the collection profile)
• Responsible for the reactive actions towards the whole customer.
• Review and maintain the collection profile.
• Progress & follow up of the dispute process.
Sales related Activities: • Knowledge of the sales processes (quotations, orders, credit notes, return orders,
Invoicing) and credit management related issues.
Position: Sales & Services Representative (June 2004 - July 2007)
Job Responsibilities: • Handle all kinds of customers' visits inquiries and request of service/sales (related to subscription, handset usage, invoices, bill payments/collection, change of offers, fees, additional service and any new offers/services that orange would apply
• Communicate with the Back Office team to solve requests that cannot be handled at the customer's visit
• Communicate with sub-divisions and/or other departments within the organization to request assistance in terms of issues that cannot be handled on customer's visit time
• Retain customers through handling subscription cancellation (upon customer's request) in courtesy and by reporting it to the specialized team
• Participate in the company's business activities as requested by Manager
• Maintain up-to-date knowledge of latest promotions, services, products and developments in the company and the cellular industry
• Conform to, all confidential information pertaining to company or individual customers and not to disclose or reveal any of the information to unauthorized persons or agency
• Provide constant and reliable feedback to Supervisor/Manager on issues related to company products, services, or market related
• Accurate cash handling, data entry, and complying with company selling procedures and policies
Knowledge of:
• Planning, Budgeting & Forecasting
• Performance Management
• Cost management
• Internal Control
• Ethics
Others Skills:
• Excellent interpersonal and communication skills
• Analytical and thorough, with good attention to detail
• Good planning and organisational skills
• Commercial and economic awareness
• Good numerical skills
• Confidence in handling potential conflict situations
• Highly motivated, with ability both to work alone and as part of a management team
• PC literate
• Diplomatic and persuasive
• Ability to manage and resolve complex disputes