Sales And Business Development Manager
Premier Marketing management
مجموع سنوات الخبرة :27 years, 6 أشهر
- Develops growth strategies and plans.
- Building and strengthening relationships with existing partners and prospects.
- Creating 360 integrated market penetration and sales plans & strategies. Support our partners in achieving their short -term and long-term targets and generate the expected revenues.
- Managing partner portfolio’s in terms of setting expectations, workshops, training, consulting, managing and arranging meetings, following up with addressing partner’s requirements, concerns and complaints, ensuring you manage expectations.
- Assessing partner readiness for the market in terms of product or service readiness, staff on the ground, marketing & communication.
- Ensuring exceptionally high standards are maintained at all times while portraying a warm helpful and professional image for the company.
- Researching new business opportunities and think about how we can collaborate and build synergies both for our partners and for the company.
- Investigating the economic conditions surrounding the business activity such as industry trends and competition to support partners up-sell or cross-sell services and products.
- Increasing VIP client database and well-acknowledged with handling C-suite executives including the VIP communication protocols.
- Good negotiating skills with stakeholders.
- Reviewing contracts and MOU’s.
- Gaining appropriate in-depth knowledge of the partner's services.
- Contacting potential clients to establish rapport.
- Finding and developing new markets and improving sales leads to ensure quality not quantity.
- Attending conferences, meetings, workshops, trade shows, and industry events to keep up-to-date on changes in the industry.
- Developing goals for the development team and business growth and ensuring they are met.
- Handling follow up correspondence related to projects and services offered by our Partners.
- Ensuring client satisfaction with the level of service received a reporting on progress.
- I was part of the Premier marketing Management team, which earned the company the ISO 9001 - 2015 Quality Management system.
Motivate Publishing - 2006 Up to 2017:
I am occupying the position of Business Development Manager) Where I am supervising a team of 20 employees in a dedicated Sales and Marketing Department, responsible for the Bulk Sales of Books, prints, advertising, also I am responsible for ensuring timely completion and follow up of all formalities relating to various Government departments (i.e. Labour & Immigration, Municipality, Central Bank, RTA, etc) for the smooth running of the company, establishing and maintaining excellent relationships with all relevant Government departments at senior as well as counter level and preparation of any related Arabic correspondence specially in UAE (United Arab Emirates) and GCC (Gulf Cooperative Council).
1- Sales and Marketing:
* Identify new corporate customers through direct mailers, telephone calls, directories advertisements and event attendance.
* Client maintenance; Ensure make regular sales calls are made to introduce our products that could materialize in closing a sale with all Government departments.
* Ensure all clients receive notification regarding new publications, promotions and special offers.
* Ensure sales targets are achieved.
* Assist in developing sales and marketing strategies.
* Ensure accurate invoicing of orders and monitor payments by liaising with the credit department and deliveries to clients and monitor payments.
* Ensure timely delivery of orders to clients.
* Monitor stock levels by liaising with the Warehousing department.
2-Government Relationship:
* Ensure timely completion and follow up of all formalities relating to various Government departments (i.e. Labour & Immigration, Municipality, Central Bank, RTA, etc) for the smooth running of the company.
* Establishing and maintaining excellent relationships with all relevant Government departments at senior as well as counter level.
- I am occupying the position of supervisor of passengers and customers services, where I am supervising a team of 12 employees which I managed to develop into a dedicated Emirates airline luggage services section.
- I have established the first Emirates airline call center at the airport and supervised it to two consecutive years, resulting in better performance and flexibility and allowing answering all customers' inquiries at the airport and directly communication with all other sections and parties involved without any delays for the customers.
- I have headed the Emirates airline electronic tracking team for 3 years, in charge of locating lost baggage inside the UAE and at overseas destinations, by using the international world tracer system and communicating with all the airline's out-stations.
- I was deeply involved in managing customers' relations and communicating with them on all levels.
- I was elected to head the official team assigned with the task of welcoming the delegations and VIP's visiting Dubai to attend the annual meeting of the World Bank and International Monetary Fund held in Dubai in 2004
- I have trained 30 employees who joined the Passengers and Baggage Services Department over the last 4 years.
- I was part of the Emirates airline quality team, which earned the company the ISO 9000 - International Organization for the Standardization.
- I have succeeded over the last 5 years to acquire extensive experience that allowed me to innovate and introduce adequate solutions for assisting customers and offering them satisfactory services, which gave them full confidence in dealing with Emirates airline.
I was occupying the position of Property Consultant and my duties and Responsibilities was:
- Contacting sellers and landlords to offer support and advice with their current needs.
- Obtaining property information from clients.
- Stay up-to-date with product knowledge and new real estate launches.
- Organizing photography of properties and arranging online listings with our marketing team.
- Regular research on price and locations to ensure your market knowledge is current.
- Showing prospective buyers and tenants around properties and locations.
- Negotiating offers between buyers/tenants and sellers/landlords to both parties’ satisfaction.
- Closing agreements and supporting the administration needed to finalize a deal.
- Servicing all parties effectively during the transaction to ensure smooth handovers.
- Ensure regular contact with previous, current and future clients.
- Assisting clients to make sound property-purchasing decisions.
- Finding clients in need of consultancy services through cold-calling, advertising, and business presentations.
- Analyzing market trends and demographics to identify the most sought-after and profitable areas.
- Consulting with clients to identify their needs, preferences, and financial concerns.
- Maintaining an extensive database of all properties for sale.
- Developing strategies to increase value of properties for clients looking to sell.
- Conducting negotiations with real estate agents on behalf of clients.
- Communicating with legal counsel to prepare sale and lease documents.
Through my work, I gain the following experiences:
* Proven experience in property management or real estate.
* Sound knowledge of real estate laws.
* Strong negotiation skills.
* Excellent analytical skills.
* Effective communication skills.
* Exceptional customer service skills.
As a salesman, I have successfully marketed and promoted the company's products all over the UAE
- I was in constant touch with the local market in order to supply products in demand
- I was promoted to work at the company's head office in Sharjah, in order to handle commercial correspondence and market the company's products though the Fax and online, dealing with all sorts of retail and wholesale outlets including malls and cooperatives
- I have headed a ten member's team for outdoor marketing and participating in local fairs and exhibitions such as the Dubai Shopping Festival, Al Ain Spring Fair, Sharjah's Ramadan Fair, Ajman's Fair and the Mulla Plaza mall Fairs
Comprehensive Secretariat, Computer, Accountancy and Business Management courses
Obtained the UAE curriculum Secondary Studies Certificate (Scientific Branch) 1995 – 1996
A first Aid course at the UAE Red Crescent in 1994