Ala'a Abu-Hilwa, IT Solutions Senior Manager  - Freight & Transport Department

Ala'a Abu-Hilwa

IT Solutions Senior Manager - Freight & Transport Department

Agility Logistics

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Computer Information System
Experience
28 years, 9 Months

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Work Experience

Total years of experience :28 years, 9 Months

IT Solutions Senior Manager - Freight & Transport Department at Agility Logistics
  • Kuwait
  • My current job since January 2005

- Overlook & Manage the Information Technology Services and Business processes for Agility Kuwait Gobal Integrated Logistics.
- Assist Management in both operational and Logistics Functions by analyzing data to monitor performance and plan improvements.
- Perform cost analysis on Agility Trucks movements.
- Design & excute overland Transport Logistics & Distribution operations Management by Exceptions KPI’s.
- Responsible for Agility MENA countries Overland Transport management systems & applications.
- Responsible for feasibility studies of any new Software development/implementation for overland Transport business and making recommendations to the Senior Management.
- Lead the overland transport business new automation initiatives in Agility MENA countries.
- Primary contact with Information Technology solutions & Automatic Vehicle Locators (GPS Tracking Devices) vendors.
- Management and ownership of in-house developed Tansport managent solution TMS.
- Supervise the ongoing operations of the TMS Implementation team, Development Team & IT Helpdesk.
- Review/enhance current SLA’s and development needed for supported applications.
- Agility GIL Kuwait & GIL Iraq IT CAPEX & OPEX Budgets preparation.
- Set the annual targets related to Agility GIL Kuwait IT operations and monitor the overall performance.
- Provide day-to-day supervision and delegate work assignments for all Kuwait GIL IT personnel.
- Coordinate with Agility corporate IT team for Networking Security and Internet infrastructure availability.

Assist Business Development Manager at Al Harbi Group
  • Saudi Arabia - Riyadh
  • September 1998 to January 2005

Responsible for building the relationship with the clients & targeting potential clients in the educational field (Ministry of education, Universities, colleges & schools).
Developing and implementing a marketing strategy in line with the suppliers objectives to achive sales target
Responsiple for developing training seminars & workshops.
Laboratories equipment Instullating & training (Digital exchange telephony, Microprocessor 8085/8088 system, SEIMENS PLC, European installation Bus) .
Contact with educational equipment manufacturers new products ( LEYBOLD GMBH, Carolina USA, PASCO USA).
Global Contracts negotiations & implementation.
Banks in relation to Letter of Credit on importation of materials.
Projects, Cars, Factory Insurance Policies responsible.
ISO 9001:2000 consultancy project Awareness
Purchaser for Al-Harbi Trad & Cont Civil Projects.
acting as Procurement manager for Jubail Tareeq saree'a Project with BECTEL.
Analyze & Design the Procurement system.
Build the system data tables & users privileges (ORACLE 9i).
Develope system forms & reports (Oracle 6i).
Analyzing & developing the Procurement System (Visual Fox-Pro in 1998).

System Administrator. at Consolidated Contractors Int’l Co. Ras Laffan liquefied Gas
  • Qatar
  • February 1997 to September 1998

Manage LAN’s & Desktop, Implement projects & handle problem management.
LAN & WAN Setup & Admin (NT 4.0 & Exchange Server, Novell).
Inventory, Payroll & Document control System Developer & Programmer (VFP).MS Office Trainer.
DataBase Administator.
Hardware maintenance.
Provide training on new & complex technologies & solutions.
Lead operational tasks & report problems to supervisors.§ Manage & maintain the required levels of secuirty.

System Programmer at PC-Net. Amman, Jordan
  • Jordan - Amman
  • August 1995 to February 1997

Banking System programmer & developer ( Export & Finance Bank Amman, Jordan ).
Accounting & Payroll System Developer & programmer (Delphi Pascal, C++).
System analysis & Documentation.
Support the pre-sales Dept.
Support customer, following up project installation.
Hardware maintenance.

Education

Bachelor's degree, Computer Information System
  • at Philadelphia University. Amman, Jordan
  • June 1995

Specialties & Skills

Procurement
Marketing
Marketing Strategy
Ability to develop and create new methods and work steps
Leadership skills
Project Management skills & Techniques
Communication Skills
Negotiating Skills

Languages

English
Expert
Arabic
Expert

Training and Certifications

Measuring Team Performance (Training)
Training Institute:
Elementk
Date Attended:
September 2011
Project Management Profissional Training course (Training)
Training Institute:
United Arab Institute - Kuwait
Date Attended:
December 2011
Operations Management (Training)
Training Institute:
Agility Skillport
Date Attended:
December 2013
Oracle Build Internet Application Forms I & II (Training)
Training Institute:
International Training & Consultancy Center
Date Attended:
June 2002
PL/ SQL Program units (Training)
Training Institute:
International Training & Consultancy Center
Date Attended:
June 2002
Finance for non finance Managers (Training)
Training Institute:
Agility Learning & Development Center
Date Attended:
October 2010
Motivating Your Employees (Training)
Training Institute:
Elementk
Date Attended:
September 2011
ITIL® 2011 Edition Foundation: Service Strategy Fundamentals (Training)
Training Institute:
Agility Skillport
Date Attended:
December 2013
Implementing change for Managers (Training)
Training Institute:
Elementk
Date Attended:
September 2011
Operations and Supply Chain Management (Training)
Training Institute:
Agility Skillport
Date Attended:
December 2013