Alaa Alali, Administrative Officer / customer srvice

Alaa Alali

Administrative Officer / customer srvice

Mallorca Medical Center

Location
Kuwait - Hawali
Education
High school or equivalent, science
Experience
10 years, 5 Months

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Work Experience

Total years of experience :10 years, 5 Months

Administrative Officer / customer srvice at Mallorca Medical Center
  • Kuwait - Al Kuwait
  • My current job since January 2015

-Working as receptionist and call center (book appointments for patient, open files, receive calls, make invoices, give offers )

-Represented the clinic in several events and medical conferences.

- make sure that the clinic complies with the health ministry health restrictions

- coordinate with HR departments and assist in HR processes.

- responsible of all administrative work in the clinic

- accomplish each month sales goal through marketing and communication skills

receptionist at Wdyan company.
  • Kuwait - Al Kuwait
  • January 2014 to January 2015

worked as a receptionist and call center agent

-Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
-Serves visitors by greeting, welcoming, and directing them appropriately.
- answer phone calls and respond to customers inquiries

Achievements:
promoted to executive secretary within 6 months at Wdyan company.

Education

High school or equivalent, science
  • at jameel school
  • June 2022

Specialties & Skills

Communications
Marketing
Customer Care
HR Officer
INVESTMENTS
FINANCIAL
CUSTOMER RELATIONS

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • Reading