SUPERVISOR
national corporation for tourism and hotels
مجموع سنوات الخبرة :14 years, 10 أشهر
Arrange daily movement for the passengers.
-Arrange Transportation for the offshore passengers (Arrival/ Departure) from/to
Abu Dhabi aviation, Bateen Airport, Mena Port, Abu Dhabi international airport.
- Arrange daily hotel booking for the offshore passengers
- working on optima program & ATT program.
- Answering the passenger's inquiries about the pickup time from / to the different airports.
-Logistic & freight booking for (manifest & cargo) on optima System.
- Shift material from AUH to our stores in Mussafah
-making duty roster for the drivers.
- making reports for the management as required
(Monthly reports & yearly reports).
Arrange daily movement for the passengers.
-Arrange Transportation for the offshore passengers (Arrival/ Departure) from/to
Abu Dhabi aviation, Bateen Airport, Mena Port, Abu Dhabi international airport.
- Arrange daily hotel booking for the offshore passengers
- working on optima program & ATT program.
- Answering the passenger's inquiries about the pickup time from / to the different airports.
-Logistic & freight booking for (manifest & cargo) on optima System.
- Shift material from AUH to our stores in Mussafah
-making duty roster for the drivers.
- making reports for the management as required
(Monthly reports & yearly reports).
Responsible for All TransAD procedures:
· New Drivers:
a) Create new profile @ TransAD system for submit
to TransAD CID approval.
b) Upload all requirement doc’s and photo.
c) Print online application.
d) Prepare interview test and interview sheet
· Renew Drivers:
a) Edit profile @ TransAD system for submit to
TransAD CID approval
b) Upload all doc’s. And photo.
c) Print online application.
e) Prepare interview test and interview sheet
· Cancel permit:
a) Prepare cancelation list.
Recruitment:
· Forward all doc’s to PRO. For CID approval.
· receive the result, and update my tracking sheet
for new joiner.
· Receive visa cancelation and forward to PRO for
employment visa.
· Receive new Emp. Visa and update with file
Attendance Sheet:
Trainers:
Prepare attendance for training Dept
Trainees:
Prepare attendance sheet for new joiner and separate
who is have residence visa.
· When driver got permit I have to update it as
“with permit”
· When receive a commencing date I have to
update as on duty.
Orbit:
a) Receive the result for new & renew drivers and
update record “excel & Orbit”
b) Update orbit and excel when permits canceled.
Letters
· Prepare Fingerprint request and sponsor
cancelation
Contract
· Prepare contract for new hiring.
* From 2014 until now in Abu Dhabi national hotels
(Movement supervisor in ADNOC OFFSHORE)
-Arrange daily movement for the passengers.
-Arrange Transportation for the offshore passengers
(Arrival/ Departure) from/to
responsible to cover all of (A U H) by al gazal cars
--making reservation from the customers by phone or
fax or e-mail
--receiving faxes and e-mails from all companies and
hotels and follow up lost and pending orders
--inform each driver about his order and give them all
the information and direction
-- Customer service agent (AUH airport)
-- Administration: End of month reports to the
manager (employee’s time sheet and diverse matters).
* From 2012 until 2014
call center - delivery service control)
--Handling customer complaints, offering solutions
--Providing customer feedback to the manager
--Presenting new selling techniques to the manager
--Making input of daily sales transactions
--Answering the customer’s inquiries
--Taking order from the customers and offering the
new products
--Dispatching the order and guide the drivers for the
locations
--Administration work: sales reports, end of day and
end of month, employees time sheet and diverse
personal matters.
call centre - delivery service control ), and 11 years in Abu
Education: * Faculty of physical education (Egypt)