Planner
Pottery Barn - M. H. Alshaya Co
Total des années d'expérience :6 years, 4 Mois
Verified Sales Orders in Oracle and reported missing/incorrect info to Sales Team to complete them.
• Checked the availability of purchased products through Oracle and informed the inventory to release
them to the customer if they were available; and the Sales Team if they weren’t available, so they would
come up with best solutions to propose to the customer.
• Reviewed the Sold Products’ List obtained from the showroom, and followed the Logistics Team to
ensure that Technicians were sent for testing, and then tracked the items till they reached the customer.
• Searched for missing parts of the sold products, if any, and followed up with concerned departments to
complete the order delivery.
• Coordinated with Inspection Teams from the Warehouse to inspect the damaged product at Customers’
sites to fix them or to find a replacement.
• Handled and resolved Customers’ issues and complaints.
Sought for best alternatives for hosting company’s website.
• Created user accounts/emails for new employees with companies’ domain.
• Maintained and updated company’s website on periodical basis.
• Tracked products delivery with all relevant parties.
• Followed up delivery with costumes and costumers.
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