علاء أحمد

Maintained knowledge of current sales and promotions, policies regarding payment, exchanges, and security practices. Shared product knowledge with customers while making personal recommendations. Responsible for general management of all activities within an assigned store consistent with company standards and policies. Monitoring customer satisfaction, proper management and protection of company assets, and the development of
management talent for future growth of the company. Supervising other technicians, managed hours, scopes of work, and managed work orders on a daily basis. Actively identifying, solicit and motivate targeted prospects using methods as cold calling, Lead qualifying, presenting
proposals and sales funnel tracking. Building relationships, communicate openly, educate customers, manage customers Needs and proactively work with other
departments to transition new customers. Generating sales leads and prospects through market and account research, sales events, networking, vendor events and
internet lead generation programs. Offering creative options and ideas for each account based on their specific needs in order to maximize profitability and
increase business. Supporting Sales Executives and Marketing Manager by tracking, investigating, and reporting sales information.

Planning, organizing and managing executive's calendars. Assists in preparing statements of work for new project implementation. Provides sales quotes to customers for hardware and/or services necessary for project implementation. Promoting products, services and commitment to customer satisfaction to support business retention and expansion. Established, built and expanded relationships with existing and potential customers at multiple levels in the organization. Used a consultative selling skill, identified customer needs and developed a value added proposition as well as generating complex proposal and pricing development. Implemented sales strategy and ensured the company met revenue and profited objectives through new business development and maintenance and growing of existing accounts. Responsible for the recording of all incoming and outgoing stock, in addition to maintenance of an organized stock room.

Responsible for achieving sales volume and profits consistent with Company objectives. Proficient at cold calling and working through the entire sales cycle with optimal customer service skills. Developed annual business plan in conjunction with Sales Manager, which detailed activities to follow during the fiscal year, which will focused the Sale Associates on meeting or exceeding sale quotas. Conducted business meetings with Investors and decision makers to influence positive outcomes. Diligently gathered data and provided assessments of fiscal sales. Assisted other account executives with broad-based technical knowledge to assist them in closing agreements. Developed compelling marketing messages to our customers regarding the advantages of our solutions and product offering.

Compiled database of prospective customers for use as sales leads. Displayed and demonstrated merchandise, using samples or catalog, to develop customers' product knowledge. Developed and maintained outstanding working relationships with customers to ensure customer satisfaction Employed a consultative selling approach, gaining client trust and confidence by uncovering needs and building value to overcome budget restraints; identified product gaps, developing business/marketing plans to achieve additional market share Provided consistent in person support for technical issues, product training, compliance log set up and other third party integrations. Trained and coached associates in effective sales techniques and company procedures. Developed and implemented an efficient territory business plan with strategies and tactics to maximize opportunities and increase sales results.