علاء الدين العطوبي

ASSISTANT IT MANAGER في MAF Carrefour Head Office

• المملكة العربية السعودية - الرياض
• أغسطس 2018 إلى أغسطس 2022

• Identified and implemented ways to increase productivity in the workplace by using new technologies.
• Performed regular backups to ensure that data is protected from computer crashes or disasters.
• Coordinated with other departments to create a strategic plan for using new technologies to improve operations within the company.
• Provided L3 technical support to users who are experiencing problems with their computers or software applications.

IT SYSTEMS ADMINISTRATOR في Wafa Insurance Company

• المملكة العربية السعودية - الرياض
• يناير 2015 إلى يناير 2018

Upgraded network topology and hardware.
•Initiated, and implemented servers and network monitoring system.
•Initiated, implemented and upgraded branches network connectivity.
•Migrated physical servers to virtual servers.
•Planned and designed DR site for production and mail servers.
•Contributed on building and administering call-centre and enhancing the IVR system.
•Administered (production, mail, backup, storage) servers
•Provided L2 technical support to end-users.

IT SYSTEMS ADMINISTRATOR في AL-MAHA OPTICALS COMPANY HEAD OFFIC

• المملكة العربية السعودية - الرياض
• مايو 2011 إلى مايو 2015

TECHNICAL SUPPORT ENGINEER في AL-RASSAM GROUP HEAD OFFICE

• المملكة العربية السعودية - الرياض
• فبراير 2006 إلى فبراير 2010

• Installed and configured more than 400 facility’s workstations.
• provided L1 technical support to end-users.

COMPUTER TECHNICIAN في COMPUTER SHADOWS EST. SHOWROOM

• المملكة العربية السعودية - الرياض
• يناير 2001 إلى يناير 2004

• Worked on selling, assembling and repairing desktop and laptop computers.