آلان بولس

• Providing support across ERP modules (Finance, Procurement, HR).
• Working closely with cross-functional teams to deliver customized system solutions.

I am working on Digital Transformation projects with a strong focus on ERP Supply Chain Management (SCM) modules. My responsibilities include preparing Business Requirements Documents (BRD), Solution Design Documents (SDD), and User Guides. I actively work with Microsoft Power Platform solutions and have the ability to understand and review code for functional validation. In addition, I perform system testing across CRM and ERP SCM modules and contribute as a QA resource to ensure solution quality, compliance, and business alignment.

• Observed and assisted in CRM platform customization.