alain saleh, customer support director

alain saleh

customer support director

Btc networks-lebanon

Lieu
Liban
Éducation
Diplôme, cce
Expérience
35 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :35 years, 5 Mois

customer support director à Btc networks-lebanon
  • Liban - Beyrouth
  • Je travaille ici depuis janvier 1989

Technical support director
SALES, PRE-SALES, TECHNICAL
NORTEL - AVAYA- CISCO - alcatel TECHNOLOGIES
AND MANAGING TEAM FOR 10 ENGINEER INSTALLATION AND SUPPORT MAINTENANCE FOR ALL THESE PRODUCT BRANDS .
Certified nortel-avaya and lately working in cisco cucm.
Nortel :cs1000e
avaya : ipoffice 500 v2 and ipo server edition, Avaya aura
cm S8000 series .
cisco : cucm express, ccm medium and large business .
Contact center expert installing big call centre in lebanon and outside lebanon (north africa ) and sudan.

customer support director à BTC NETWORKS-LEBANON
  • Liban - Beyrouth
  • janvier 1995 à juillet 1998

Working for nortel- avaya-alcatel-cisco I am managing technical team for 10 cce engineer and consulting all the project for the company and support technical for all these technology .
I am the second position in this company I have a good and long experiense in the managerial report KPI'S .
NOTE: I AM STILL WORKING IN THIS COMPANY ON THIS POSITION UP THIS DATE.

Éducation

Diplôme, cce
  • à lebanese university (IOS)
  • juillet 1998
Diplôme, cce
  • à bechelor's in electronic
  • janvier 1997

Specialties & Skills

Management
Alcatel
sales, presales,technical

Langues

Arabe
Expert
Anglais
Expert
Français
Expert

Formation et Diplômes

avaya (Certificat)
Date de la formation:
March 2013