Alain Saad

-Led and implemented the 1st pharmaceutical A-Frame Pick and Pack automation to cover 4000 hours per hour
-Develop & monitor logistics operations $2M budget & set departmental strategies aligned with corporate vision
-Implement best practices of supply chain fundamentals abiding by all GSP, GMP, GDP and GXP guidelines
-Establish procurement advisory & Manage Storage of $300M of Stock Inventory respecting FEFO rotation
-Oversee Value Added Services of Pricing 200M priced packs/year and 10M Imprinted packs/year
-Head orders dispatch & distribution to 5000+ accounts within a Fleet of 50+ vehicles (including GPS tracking)
-Direct order execution of ambient & cold chain operations with 99.99% stock accuracy via Cycle & Stock Count
-Run Narcotics and Psychotropic operations, pre-conditioning of cold chain and cytotoxic products handling
-Create, Document & Execute Standard Operating Procedures, Policies, Processes, Job Descriptions, Changes
-Manage team of total of 150+ workforce including 7 business units & 6 direct reports by applying Performance
Management System based on Key Performance Indicators (KPIs) & Management by Objectives
-Handle Pharmaceutical & Cosmetics portfolio of partners: Sanofi, Janssen, Amgen, Abbott, Boehringer
Ingelheim, Novo Nordisk, Mundipharma, Astellas, Tabuk, Forte Pharma, Sandoz, Stada, Pierre Fabre, Nutraveris, Diater, Allergan

- Conducting BPR on flow, analyzing apps & features list, inserting sample data, producing Infographic Video Script
for product tour, writing the business plan, executive summary, value proposition of the products, creating a comparative analysis chart vis-à-vis major market players, submit final presentation to stakeholders

-Sales Product & Business Development, Proposal & Contract Pitching, Pricing, Negotiations, Project
Management, Project implementation, traveling to the Middle-East and African countries to expand business
-Card Issuance and Management (Prepaid/Debit/Credit/Virtual Cards), Merchant/POS Acquiring, ATM Acquiring,
POS Driving & Switching, Mobile Payment Solutions for International Card Organizations such as: Mastercard,
Visa, UnionPay, American Express, Diners Club International, JCB, Pulse, GCCNet, AFFN & Discover
Operations & Logistics Manager Sep 2014 - May 2017
OMT Group S.A.L, a Partner / Agent of Western Union (WU) - Beirut, Lebanon, www.omt.com.lb
-Oversee six business units in the department (80+ staff) by developing processes, policies and procedures
-Achieving sales growth by 20% via KPI & incentives, reducing transaction processing & cycle time by 21%
-Streamlined department operations, strengthened stakeholders’ relationships, increased efficiency on labor
allocation, increased productivity by 25%, better balanced inventory, faster replenishment to 900 subagents in
market, added security, gained 40% customer retention & increased client satisfaction level

-Oversee six business units in the department (80+ staff) by developing processes, policies and procedures
-Achieving sales growth by 20% via KPI & incentives, reducing transaction processing & cycle time by 21%
-Streamlined department operations, strengthened stakeholders’ relationships, increased efficiency on labor allocation, increased productivity by 25%, better balanced inventory, faster replenishment to 900 subagents in market, added security, gained 40% customer retention & increased client satisfaction level

-Plan, Scope, Manage projects; work estimation, resource allocation, delivery on time and within budget
-Improved picking throughput by 16% through warehouse slotting optimization, Gained customers 20% higher gross margins, 15% less inventory, 17% higher perfect order scores, 35% shorter cash-to-cycle times
-Reduce lead time for restocking by 55%, 10% increase in revenue along with annual cost savings of $330k upon executing SCE products in Middle-East, Europe, North Africa and Far-East of Asia

-Delivers objective business insights, ground truth, tailored intelligence & advisory services to overcome
multifaceted challenges, reduce operating costs, capture emerging opportunities across the business spectrum

-Led the implementation of Warehouse Management and KPI dashboard Systems for big distribution operations in Far-East of Asia, Europe, Africa and the Middle-East, increasing their inventory optimization to 99% accuracy
-Stopping paper based operations by 80% leading to an increased throughput & productivity by 16%
-Performed multiple warehouse audit/design projects, BPR, improving processes, layouts & material flow  Participating in Pre-Sales and Conducting Sales proposals, pitches, RFP, Negotiations and Closing Top Deals
-Managed project acquired by rolling out multiple sites including: Japan, Philippines, Singapore & Thailand

-Developed best practices written SOP, S&OP documents for leading multinational and logistics companies
-Implemented operations of top-notch firms via SCE systems such as: WMS, Demand Planning & Billing
-Integrated Systems with ERPS (SAP, Oracle, JD Edwards, Orion, Sage, Microsoft GP, Navision and Infor LN)
-Conducted a variety of SCE and system training programs for large Distribution Centers and 3rd Party Logistics

Consultancy Contract Assignment for NRJ Radio Station (part of MTV Lebanon)

-Developed extensively the official website of NRJ Music Lebanon radio station
-Maintained and updated regularly the content dynamically via user interfaces
-Acted as WebMaster of the official website