Sales Manager
GST
Total years of experience :13 years, 1 Months
• Develops Sales plans and budgets to achieve or exceed the annual sales objectives for the region.
• Generate sales of company products in the region through a team of salesmen in order to achieve or exceed the annual sales targets
• Conduct regular market visits to check route coverage, competitor activity and continuously search for new opportunities in order to increase sales in the region
• Provide distributors and customers in the region with information about new or improved products and services in order to improve sales in the region
• Establish and ensure that all sales administration procedures relating to the region are properly implemented to support the sales teams in their efforts to accomplish the sales targets
• Co-ordinate and follow up with the storehouse supervisor to ensure that adequate inventory stock of product is maintained for the Region in order to meet the sales delivery schedules and provide the distributors with superior levels of service and meet the needs of the customer
• Liaise with the Marketing team to ensure that adequate marketing support by way of merchandising and promotions is available in the region in order to provide brand visibility and promote sales in the region
• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Assist in the preparation and organizing of promotional material or events
• Execution of company merchandising
• Prepare cost analysis, quotes and profit calculations
• Developing productive long term relationships with customers
• Creating long term strategies with the clients
• Act as a main contact for existing and new customers
• Maintain confidentiality of company and all customer information
• Supervise the warehouse team and the daily activities.
• Monitoring and maintain the accuracy of the inventory system
• Maintain the equipment and materials stored, tools and the staff Safety.
• Motivates and evaluates the staff as a manager
• Reporting any loss/damage, unserviceable equipment, surplus, shortage, shipping, receiving, customer services, reinforcement and all inventory requirements..
• Respond to customers’ complaints and take necessary actions resolve their issues
• Issue receipts and change to customers
• Perform the duties of customer service representative when required
• Ensure management of daily cash accounts
• Train other staff member s to work as cashier
• Maintain knowledge of store inventory
• Keep the work area tidy and clean