البراء يوسف

- Responsible for developing quality, sales and marketing plans to strengthen the brand and to be able to identify opportunities in the market, deliver values and developing standardization for the business end to end.

Achievements:
- Implemented the values and developing standardization for the business end to end.
- Initiated study and analysis for the business case resulted in enhanced success rate of Garage & Grill Burger project.
- Established Processes & SOPs for all operations end to end ensure stable customer service and quality.
- Managed and developed the business sales strategy which lead the business to penetrate the market and lead as one of the best burger shops in KSA.

- Processing and auditing other airlines revenue accounting transactions through IATA clearing house.
- Reviewing the special agreements of flights by teamwork to decide the correct fares and apply it in the system.
- Enhanced the efficiency in tasks processing and find ways to ease and reduce the workload with high quality.
- Auditing on sales offices about tickets sales, and applying penalties for
Irregularities in terms of issuance reissue and refunds tickets.

- Presented our services to the customers like opening accounts, issuing cards and printing statements etc.., and helping them to solve their problems carefully
- Sold credit cards and loans.
- Supervised the team work and organizing tasks.

Achievements:
- Staff Quarterly Award in the western region, second quarter of 2012.
- In sales, I was one of the top 5 lists in plenty months and two times the top 1 in comparison with all branches in kingdom.

I worked in the retail banking department and preparing myself and enhance my abilities to be ready for working after graduation.