Assistant Boutique Manager
Christian Louboutin
Total des années d'expérience :10 years, 9 Mois
Collaborated closely with the Store Boutique Manager, overseeing the store overall management, staff, and merchandise with a focus on cultivating an exceptional client-facing and service oriented team.
Stepped into the role of Store Boutique Manager in her absence, ensuring continuity and excellence in operations.
Drove the team to surpass sales objectives while maintaining high
operational merchandising, and goal standards, fostering a motivated and cohesive team.
Played a pivotal role in developing Sales Executives, guiding them towards their next career milestones.
Meticulously organized and supervised floor operations, serving as a
paragon of excellence for the entire team.
Pioneered the launch of the inaugural flagship store in the MEA region, showcasing adept operational management skills and fostering collaboration with the UK team to preserve the brand DNA.
Elevated commercial awareness within a 25 member team through comprehensive training sessions, delving into subjects such as trend analysis, consumer behavior, and emerging patterns.
Spearheaded a thorough competitive analysis of the brand, scrutinizing products, client experiences, and brand potential, resulting in the refinement of product and services and a 7% projection achievement.
Orchestrated a strategic partnership with interior designers in the UAE, securing a $20, 000 in monthly sales and expanding the brand market.
Enhanced operational management efficiency of the store by analyzing product feedback and revenue per square foot, ensuring a streamlined and effective approach.
Orchestrated the meticulous preparation of the inaugural flagship store in the MEA region, ensuring the Visual Merchandising adhered to the brand standards while providing guidance to a dynamic team of 40 members.
Achieved a remarkable 32% surpassing of department KPIs for 6 consecutive months, collaborating seamlessly with the marketing team to launch targeted campaigns tailored to our discerning clientele.
Vigilantly monitored slow-moving and outdated stock, collaborating closely with the Shop Manager to devise strategies for a well-executed seasonal sell-out plan.
Facilitated product sales through strategic outreach, adeptly cultivating relationships with prospective clients, and providing tailored recommendations.
Employed sophisticated Cross-sell and Up-sell methodologies, delivering high-quality service to enhance the overall customer experience.
Distinguished as the leader of the Premium Team during the 1st quarter of 2017, consistently exceeding daily, weekly, and monthly sales quotas.
Regularly dispatched emails, skillfully orchestrating client meetings for seamless purchasing experiences.
Administered meticulous note-taking, report writing, and adept multitasking to ensure streamlined operations.
Engaged with clients, delivering a professional service that consistently achieved high levels of customer satisfaction.
Surpassed sales Key Performance Indicators (KPIs) by an exceptional 25% for the months of October, November, and December in the year 2013.
Graduated in Business Administration and General Economycs
