Alaa Hassan, Store Manager

Alaa Hassan

Store Manager

magrabi

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, tour guidance
Experience
23 years, 7 Months

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Work Experience

Total years of experience :23 years, 7 Months

Store Manager at magrabi
  • Egypt - Cairo
  • My current job since March 2010

Managing my team of 8 employees.
Working on SVR.
Training the team on creating sales opportunities.
customer service.
set indivIdually target and tasks.
monitoring ATV and ATU.

Traffic Manager at Thomas cook
  • Egypt - Cairo
  • October 2000 to May 2010

Responsible for all the tour guides of Thomas cook ( 200 Tour guide)
Responsible for the customer service

Education

Bachelor's degree, tour guidance
  • at Ein shams University
  • September 2009

Had a master on English literature from AUC ( American university in Cairo)

Specialties & Skills

Store Management
Managing Employees
Training New Employees
Customer Service
Managing
Training

Languages

English
Expert
Arabic
Expert

Memberships

Magrabi Optical
  • Store Manager
  • May 2010

Training and Certifications

How to coach your team? (Training)
Training Institute:
Emaar
Date Attended:
May 2011
Management Skills (Training)
Training Institute:
Magrabi training center
Date Attended:
June 2011