Security Assistant
Alpha Secure Solutions
Total years of experience :3 years, 2 Months
• Providing a safe and secure hotel for guests and employees.
• Handle all matters arising at the main gate to minimize complaints from the incoming guests.
• To make sure that any guest complaint is handled politely, professionally and report at the shortest time possible.
• Handle complaints, investigations, and thoroughly report on guest or employee irregularities including theft, injuries, lost property, car accidents, loud parties, vandalism, and other safety related issues.
• Write incident reports, update in the OB print and file, fill in weekly incident tablet for reference.
• Improve safety and security at the Hotel by communicating hazard within the departments and taking appropriate corrective action.
• Patrolled the hotel on a regular basis and documents activities in accordance with corporate safety and security policies and procedures.
• Handling complaints, investigating, and thoroughly reporting on guest or employee injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other safety and security related issues.
• Ensured that routines and procedures were in place to keep all hotel entrances and exits are locked and unlocked per hotel policy.
• Maintaining key management procedures and ensures that all keys are accountable and only authorized persons have access to keys.
• Ensured that all meeting rooms and exhibit rooms are secured to keep unauthorized individuals out of the area and prevent theft.
• Ensuring that all potential and real hazards are communicated and taken care of immediately.
• Applied hotel regulations, adhering to existing laws and regulations for safety, security and prevention.
• Tracking inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
• Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfilment.
• Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
• Communicated with internal staff members and management to facilitate timely product flows.
• Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
• Noted current product inventory levels to support completion of order requests and audits.
• Stood for extended time periods to perform packaging tasks to complete order fulfilment process.
• Identified safety hazards and notified management to determine proper resolution of issues.
• Counted and stocked different types of merchandise to comply with inventory control tag requirements.
• Assisted co-workers with special projects to learn new tasks while gaining additional responsibilities.
• Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Crime prevention. Fingerprint technology used in investigations. Crime scene management. Investigations.