Senior Scrum Master
EDF Energy
مجموع سنوات الخبرة :14 years, 11 أشهر
Uses relevant metrics (burn down, velocity, epic completeness) to measure progress or status of the team which helps the product owner and business managers with forecast or predictability.
•Encourage the team to keep the scrum board up to date as we proceed to make work visible and transparent.
•Maintaining open, active and reliable communication with all stakeholders.
•Incrementally delivering quality improvements to content solutions by supporting Product and Development initiatives
•Making sure that all possible obstacles that could affect the team are removed.
•Facilitated and maintained consistent agile ceremonies whilst effectively managing a scrum team of 9 individuals.
•Constantly enabling the team, not doing the work for them, nor solving their problems for them or taking over meetings for them. Encouraged team to drive events and openly involve more with conversations leading towards decision making
•Helped the team define their purpose, so they can find their own definition of success. This became a key to motivation and a success recipe for us. We developed an habit of always asking why before we got started on most things to be done.
Promotes pride of ownership mindset within the team members to deliver production ready software every sprint.
•Setting up sprint reviews, retrospectives, and sprint planning sessions and facilitating as required.
•Endeavour that there is useful and viable collaboration between the product owner and the Scrum team
•Promoted a culture which fostered openness and courage which made the team as a whole and team members feel that their contribution is valued and seen as important.
•Usage of Agile tools such as Azure DevOps & TFS
•Helps the team measure the value produced by having the product owner interact with the team, and the customers to define and validate the value of the software produced (reviews
•Worked closely with stakeholders strictly managing their expectations and protecting the team from any derail or risks that may impact delivery of these expectations.
•Supported RTE in facilitating PI events where needed likewise managing teams risks and program escalation.
•Constantly remove impediments as soon as they are discovered. Likewise proactively managing dependencies using this RAC technique (Identify the risk, agree action plans, check in on progress)
Perform quantitative and qualitative analysis to fully understand current processes, outcomes and business impact.
•Lead and coordinate internal & external resources required to execute and accomplish project objectives.
•Maintaining open, active and reliable communication with all stakeholders.
•Work with Business Analysis team members, business partners and stakeholders to understand business objectives, the current state of business processes and areas where improved technologies, automation or process enhancement may lead to improved work flow & efficiency.
•Identify user scenarios and generate new or modified process workflows.
•Act as translator between business and technical teams.
Develop and prepare regular MI and analysis, helping link operational metrics with financial forecast commitments.
•Support the Business Development team in specifying, developing and implementing a new Customer Relationship Management (CRM) tool; assisting with customer insight & data, business insights.
•Work with the Business Development and Marketing teams to develop processes and metrics to support marketing campaigns.
•Create ad-hoc reports and provide custom analysis with the usage of advance Excel skills; Vlookups and Pivot Tables.
•Day-to-day usage of customer analytical tools & data visualization tools such as Power BI to assist with the creation of reports for enterprise decision-making.
•Responsible for the processing coding and manipulation of business data to provide clean, usable information for account management and/or clients.
•Maintaining and managing positive working relationships with key stakeholders, including the Account Managers, Retail department, and other departments in the region; communicating findings of analysis in meetings and visually compelling reports or presentations, in order of achieving business objectives.