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Alfred  Jacob, Senior Operations Manager

Alfred Jacob

Senior Operations Manager·Infosys BPM

India

Bachelor's degree, English

Work experience

Total years of experience: 22 years, 7 months

Senior Operations Manager

September 2024 - Present

Infosys BPM

Hyderabad, India

September 2024 - Present

Company industry:
Business Process Outsourcing (BPO)
Job role:
Management

Operations Manager - Site Leader

September 2021 - June 2023

Amazon - India

Mumbai, India

September 2021 - June 2023

Company industry:
Internet & E-commerce
Job role:
Management

Success Strategist

February 2018 - August 2018

TC Global

Mumbai, India

February 2018 - August 2018

Company industry:
Higher Education
Job role:
Management

Senior Operations Manager

August 2011 - October 2017

Tech Mahindra Business Services

Pune, India

August 2011 - October 2017

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Management

senior manager - Strategic Initiatives

December 2007 - December 2010

max New York life

Gurgaon, India

December 2007 - December 2010

Company industry:
Insurance & TPA
Job role:
Management

manager operations

June 2005 - December 2007

Genpact - India

Gurgaon, India

June 2005 - December 2007

Company industry:
Business Process Outsourcing (BPO)
Job role:
Management

deputy manager operations

October 2001 - January 2005

IBM Daksh

Gurgaon, India

October 2001 - January 2005

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Management

territory sales leader

July 1998 - October 2001

American Express - India

Gurgaon, India

July 1998 - October 2001

Company industry:
Banking
Job role:
Sales

Education

University Of Delhi

July 1998

July 1998

Bachelor's degree, English

India

Skills

Compliance
Expert
Compliance
Expert
Automation
Expert
Automation
Expert
Business Process Improvement
Expert
Business Process Improvement
Expert
People Management
Expert
People Management
Expert
Operations Management
Expert
Operations Management
Expert

Languages

English
Expert
Hindi
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