Senior Visual Merchandiser
Landmark Group
Total des années d'expérience :18 years, 6 Mois
Improved store layout and increased sales by 10%.
• Created visually appealing displays that attracted customer attention and increased sales.
• Collaborated with store management team to optimize store layout for improved customer flow.
• Designed and executed seasonal displays and promotions to drive traffic and sales.
• Design visual elements that contributed to 52% sales growth. Worked with marketing team to integrate displays with campaigns.
Managed in-store visual merchandising and space planning to increase sales by 15%.
• Developed and executed visual merchandising strategies that resulted in increased foot traffic and sales.
• Collaborated with Buying and Merchandising team to create effective space plans that maximized sales opportunities.
• Conducted competitor analysis to ensure that the store was differentiated from the competition.
• Execute merchandising strategies using visual displays throughout the store. Contribute to the store’s visual appeal to bring in customers.
• Produce window displays, signs, interior displays, floor plans and special promotions displays.
Revitalized brand image and increased sales by 20%.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Developed and implemented new visual merchandising standards across all stores, resulting in a consistent brand image.
• Accurately implemented current trends into visual merchandising strategies for different brands, drove consumer engagement by 22%.
• Increased the overall customer base by 60% through leverage of contact referrals and demonstration of high-quality customer service.
• Execute top-quality customer service, including greeting guest in a friendly manner as they arrive, receiving orders, and accommodating the needs and request of 100+ customers daily.
• Provide exemplary table service that increased the guest base by 40% within five months.
• Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict.
• Provide excellent customer services. Always strive towards best customer satisfaction, greet customers, and present menus & make suggestions based on their preferences.
• Accurately record orders and partner with server and kitchen team members to serve food and beverages that exceed guest’s expectations.
• Possessed strong interpersonal skills resulting in outstanding communication, team- work, flexibility, and cohesiveness with fellow co-workers.
• Managed the cash register accurately for three months in the absence of the cashier.
• Implemented effective sales strategies that led to 130% achievement of annual sales targets set for the year 2007.
• Drove $5000 more sales per month through up-selling and cross-selling based on customers’ needs.
• Distribute product samples, brochures, flyers etc. to source new sales opportunities.
• Listed on top 20 sellers for creating sales of 35+ boxes resulting in $700+ in revenue and rewarded with commission.
• Strengthened interpersonal communication skills that improved customer relations.
• Provides fast, efficient, and courteous service always to customers.
• Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
• Thoroughly learned the company's product offerings and contributed to an increase in monthly sales.
• Provided comprehensive follow-up, often going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.
• Served 100+ customers in one shift during a sales campaign and turned 80% of them into actual buyers.
• Proactively interact with customers to recommend products that best suit their tastes, interests, and needs, achieving a more than 98% in customer satisfaction rates.
• Work collaboratively with a team of 6 other sales associates to devise strategic sales solutions to achieve and exceed the department’s monthly, quarterly, and yearly sales goals.