regional sales supervisor
MEZZAN FOODS L.L.C
مجموع سنوات الخبرة :19 years, 10 أشهر
• Major Responsibilities.
• Reporting to the National Sales Manager.
• Sales target setting, by sales executive, by customer.
• Prepare monthly and yearly forecast by Channels/ Customers /by Products Distribution management.
• Enhance displays/visibilities in K/A customers by placing stands aggressively & promote presences. Competition
• Managing & training sales team consist 5 Representatives and 15 Merchandiser.
•Establishing (SPF) eastern region office.
•Increase product portfolio & increase market share in the premium segment of product & listing & launching a new product.
•Billed sales team route & target & sales plane.
•Forecasting eastern region target & customer budget.
•Work through effective journey plan. With applying sales skills.
•Billed good relationship with both our team and customers.
•Ensure 100% achievement of sales objective. Volume.
•Continuous building up Product of the Company. as Premium Brand on consumer minds
•Achieve monthly targets follow up daily collection & distribution.
•Follow up with the marketing team and ensure to finish sales, opening new customer.
•Product visibility, Availability, Placement, Merchandising, Promotions (OSA).
•Ensure MSL compliance as per each segment.
• Oversee the sales / marketing, business development, achieving monthly set targets and follow-up and implementation of the sales operations.
• Opening new markets identify and target potential markets and projected.
• Open new accounts of customers, and provide daily sales reports, and monitor the credit limit for customers.
• Provide sales reports for daily administration by offering activities and results reports, such as daily reports, weekly work plans and monthly and quarterly forecast planning.
• Product visibility, Availability, Placement, Merchandising, Promotions & Cash Collection
• Handling Hotels, Restaurants and Catering Companies (HORECA).
• Reporting to the Sales Supervisor and Sales Manager.
Managing all East key accounts (Tamimi, Farm, Lulu, Nesto, Carrefour, Panda, Othaim, Danube, Muntazah, Mazaya Food, and Consumer Oasis).
- Negotiated and finalized all 2015 East Key Account Annual Contracts.
- Gathered customer trends, needs and competitor information and disseminate within the organization.
- Set strategic direction for East Key Account Customers with National K.A Manager.
- Follow up on payment delays.
- Developed and managed long term customer relationships.
- Training and ongoing coaching for sales force.
- Successfully started Frozen Category business with all Key Account.
1. Organize and control area sales staff to ensure that they are
appropriately motivated and trained to meet all sales targets and
that they carry out their responsibilities to the required standards.
2. Develop all necessary procedures and processes to ensure that the
sales force operates efficiently and effectively and achieves all sales
objectives.
3. Monitor the performance of sales staff and take remedial action
where necessary to ensure that sales targets are met.
4. Monitor and control the budget for the area to ensure that all
financial targets are met and that all necessary financial controls
are in place to comply with company and regulatory requirements.
5. Develop and maintain relationships with key customers and other
relevant bodies to ensure that the company’s maximum sales
potential is realized in the area.
6. Maintain an awareness of developments in sales techniques and
technology to ensure that the company maintains and develops
its competitive position.
7. Monitor the sales performance of competitors to ensure that the
company maintains and develops its competitive position.
Providing advice, information and assistance to callers.
Attempting to resolve all enquires on first contact with the caller.
Making sure that all telephone calls are answered promptly.
Dealing with a customers queries, requests, orders or complaints.
Following up customers by calling them back.
Research required information for callers using available resources.
Essentially receiving up to 50 incoming calls from customers daily.
Involved in processing orders, forms and applications.
Accurately recording details of calls and issues on logging software.
Having a professional and courteous manner at all times.
Identifying and escalating priority issues or customer complaints.
Sending emails to clients answering their enquiries.
Taking ownership on all calls and queries answered.
Arranging appointments for engineers to attend premises & make repairs.
May 2010- To - Jan 2012 Sudanese Website Association Secretary General.
I open the place in the morning.Revision of goods and shortcomings census workers follow hygiene, quality and customer satisfaction follow-up and the presence of faults and discipline employees follow corporate agents to communicate with them and not break their products put orders for missing products
Maintenance Network
Maintenance System
Worked secretary of a financial organization started in the Organization's work in 2008 on an informal basis so that it appears to the official May 2009 and still work so far also served as Financial...
Solid experience in Microsoft® Office PowerPoint® 2003 to 2007.
Solid experience in Microsoft® Office Visio® Professional 2003 to 2007.
Using Photoshop to Design Website.
Managing Website & Hosting.
B.Sc.Information Technology Garden City for Science & Technology - Khartoum, Sudan 2006-2010 Thesis Topic: "Digital Sound Assistant (Computerized Sound System)".