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Ali Abdallah, Event Operator & Organizer

Ali Abdallah

Event Operator & Organizer·UCS Group Events (Buksha Market),

Kuwait

Bachelor's degree, Bachelor of International Trade

Work experience

Total years of experience: 3 years, 9 months

Event Operator & Organizer

December 2024 - October 2025

UCS Group Events (Buksha Market),

Kuwait

December 2024 - October 2025

• Worked closely with vendors to set up booths, allocate equipment, and
arrange site layouts so events opened on time and ran smoothly.
• Monitored AV, lighting, and power systems during events; quickly diagnosed
and resolved technical issues to minimize downtime.
• Managed on-site inventory and distributed supplies, keeping stock accurate
and replenished to support operations and attendee satisfaction.
Company industry:
Entertainment

Call Center Agent

July 2024 - December 2024

United Real Estate Company,

Sharq, Kuwait

July 2024 - December 2024

•
Handled inbound and outbound calls, listening to customers concerns and
guiding them to clear, accurate information and solutions.
•
Logged every interaction in the CRM to ensure proper follow-up and consistent
service.
•
Collaborated with team members to resolve issues professionally and
maintain the companys positive reputation.
Company industry:
Real Estate
Job role:
Customer Service and Call Center

Customer Service Representative

May 2023 - May 2024

Petzone,

Al Farawaniyah, Kuwait

May 2023 - May 2024

• Provided customer support via phone, WhatsApp, email, Facebook and
Instagram—handling inquiries, resolving complaints, and processing online
orders.
• Scheduled grooming appointments and coordinated order fulfillment to
ensure timely service delivery.
• Maintained accurate customer records and communicated updates through
the CRM to support follow-up and repeat business.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Admin Assistant

September 2020 - December 2021

Isik University,

Istanbul, Türkiye

September 2020 - December 2021

• Assisted students with registration and residency procedures, preparing and
verifying documentation to ensure compliance.
• Coordinated with university departments to resolve administrative issues
and streamline student onboarding processes.
• Maintained organized student records and provided clear guidance to
improve the registration experience.
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Education

Isik University

March 2023

March 2023

Bachelor's degree, Bachelor of International Trade

Türkiye

GPA (point): 2.45 out of 4

GPA (point): 2.45 out of 4

Skills

WHATSAPP
Expert
WHATSAPP
Expert
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
REAL ESTATE
Beginner
REAL ESTATE
Beginner
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER SATISFACTION
Intermediate
CUSTOMER SATISFACTION
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
INTERNATIONAL TRADE
Intermediate
INTERNATIONAL TRADE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
GLOBAL MARKETING
Intermediate
GLOBAL MARKETING
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
SIMULATIONS
Intermediate
SIMULATIONS
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Turkish

Intermediate