District Operation Manager
Panda Retail Company - Saudi Arabia
مجموع سنوات الخبرة :24 years, 1 أشهر
• Administering 10 Stores (3 Hypermarkets and Supermarkets) with a total of 30, 117 SQM sales floor and 550, 000 SR sales revenue with a total of 700 employees under my management.
• Maintaining knowledge on all business processes, technical information, anticipating requirements and resolving all issues in transactions and performing correction where required
• Overseeing daily operations in a retail venue and performing duties such as recruiting staff, budgeting, networking with suppliers, creating displays, implementing safety policies, and setting sales targets
• Coaching Sales Associates on product knowledge through in-store product training by establishing partnerships with Vendor Representatives, and using training tools separate from corporate communications
• Conducting monthly staff performance evaluations to establish career progression plans for key staff retention and reduction of staff turnover
• Preserved expenses below budget due to controlled use of payroll hours and followed policies per company standards.
ACHIEVEMENTS:
• Achieving sales 4% above budget
• 101, 000 SR saving in total wastage and shrinkage compared to last period
• 3M SR saving in total labor cost Vs. Budget
• 8M SR saving in total operating cost Vs. Budget
• 10 M SR net profit Vs. Budget
• Worked on a diverse set of areas like Generate sales, Control Stock, Reducing stock loss, Bringing company net profit budget, Coaching, Improving company standard
• Managed operation issue external and internal and Implementing company policy and maintained store staff by recruiting, selecting, orienting, and training employees
• Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring and appraising job results
• Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Ensured availability of merchandise and services by approving contracts; maintaining inventories
• Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trend
• Marketed merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios
• Conducted quality sessions, training batches and handled escalations
• Coordinated with stakeholders for any process updates/gaps and managed various roles as department head - FMCG and Fresh Food
• Managed all fresh food sections and FMCG sections and worked as acting general manager
2007- 2011.
Senior Store Manager.
• Managing S grade store (Supermarket)
• Managing 60 staffs.
• 38, 000, 000.00 Sales per year.
• Coaching.
• Reducing stock loss.
• Increasing Sales.
• Local PR.
2002-2007 Savola Group, Panda Market - Marketing
KSA Leaflets Manager - All Region
* Direct Advertising.
* Distribute Leaflets Door to Door.
* In store advertising.
* Signage.
* Stores Sales & Customers Count annualizing.
* Improver and build the system.
* Costing Report.
* Controlling all other Regions (Eastern, Riyadh, and Qassim & Jeddah)
* Budgeting.
* Control cost and monitor budget.
* Assist in planning national campaigns
* Monitor Public Relation activities calendar Assist & support in community activities
* Monitor Public Relation competitors activities
* Recommend & contribute to new income ideas
* Monitor contracts & income.
* Other Income.
2002-2002 Savola Group, Panda Market - Marketing
Marketing Leaflets Snr. Coordinator - Eastern Region
* Direct Advertising.
* Distribute Leaflets Door to Door.
* Prepare all cost sheets.
* Performance reports.
. 2001-2002 Savola Group, Panda Market - Operation
Store Manager
* Increasing Store Salas.
* Sales Planning.
* Season Planning.
* Reducing loss and Stock loss.
* Stock Inventory (Perishable and Non-Perishable)
* Training Staff.
* Preparing duty schedule.
* Managing the staff.
* Merchandising.
* Ordering.
* And Others Manager responsibly.
2000-2001 Savola Group, Panda Market - Operation
Assistant Store Manager
* Taking care of night shift.
* Monitor staff.
* Controlling the stock loss.
* Customer Service.
* Monitoring night shift.
* Receiving Night Deliveries.
Business Administration
2007 - 2008 Panda Retail Academy • Diploma in Retail Management 1. HR. 2. Retail Operation. 3. Merchandising. 4. Marketing. 5. Retail Finance. 6. Managing Customers. 7. Managing Stock loss. 8. Briefing & Coaching.
1997-2000 IPA, Institute Of Public Administration, Riyadh * Diploma in Commercial Accountant. * Main courses studied covering the Following topics: 1. Elementary Accountant. 2. Intermediate Accountant. 3. Advance Accountant. 4. Finance Accountant. 5. ZAKAH & Tax Accountant. 6. Electronic Accountant. 7. Cost Accountant. 8. Auditing. 9. Business. 10. Four English courses (Propetry, Elementary, Intermediate & Advance) 11. Computer application on office: • Microsoft word. • Power Point (Presentations, Drawing, & Reporting) • Excel (Analyzing, Programming, financing, Costing, Chart, and all other analyzing application and programs) • Photo Shop (Drawing and Editing) • Internet.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.