Building Maintenance Section Leader
ADMA OPCO
Total years of experience :22 years, 11 Months
PROFESSIONAL EXPERIENCE Abu-Dhabi Marine Operating Company (ADMA-OPCO), UAE2001 - Present Director Building Maintenance Section Leader (2014-Present) • Commanded superior leadership and expertly planned, developed detailed schedules and controlled maintenance, repairs, upgrades and alterations to air-conditioning, water and electricity in company buildings/residences (55K sq. ft.). • Heightened operational and technical performance in civil, electrical, mechanical and refrigeration disciplines by specifying scope of work according to acceptable engineering standards and contract terms and conditions. • Ensured projects met stated goals and were completed in a cost effective manner by evaluating contractors’ performance and recommending appropriate improvement, renewal or replacement, as well as by monitoring expenditures/approving variances. • Promoted to Director of Building Maintenance with increased management and engineering responsibilities due to outstanding performance, increased operational efficiency and ability to rapidly respond to changing business priorities. • Prepared and managed $2 Million operating budget and supervised 9 direct reports/directed 80 contractors’ personnel. Served a key role approving technical specifications and performing cost-benefit analyses for major projects. • Improved building services by executing major modifications to civil work and office layouts affecting HVAC, fire alarm and electrical distribution systems at HQ site. Liaised with senior engineers and contractors’ personnel up to manager level. Electrical Engineer, General Services / Building Maintenance (2005-2014) • Served a pivotal leadership role overseeing successful execution of highly-complex building-wide electrical installations, expansions, alterations, repairs and maintenance. Studied requirements and prepared technical scopes of work. • Optimized achievement of company objectives by providing technical expertise in support of contractors’ personnel carrying out engineering and maintenance work on highly-sophisticated, electrical and electronics equipment/systems, encompassing: ➢ standby generators, UPS systems, access control systems, CCTV systems, photo ID systems, window cleaning machines, lifts, car park barriers, audio-visual (A-V) systems in auditoriums and board rooms, variable speed drives (VSDs), air handling units, motor control centers and other equipment/systems. • Valued as trusted leader and technical advisor, built collaborative relationships with contractors’ personnel, including engineers and managers, to ensure work requirements are satisfied according to company standards and contract terms/conditions. • Elevated operational and technical performance with minimal interruption of services by developing preventive maintenance programs and schedules for electrical equipment in coordination with users to be implemented by contractors. • Fulfilled responsibilities of Contract Officer adeptly monitoring and controlling all work progress of the contractors and identifying/resolving problems that arise during execution of work activities. Performed contract follow-up. ali Saleh Al-Hajeri Page 2 of 2 PROFESSIONAL EXPERIENCE (Continued) • Successfully carried out company’s strategic plan for expansion by completing all electrical work for 15 newly rented floors in Capital Plaza office building with capacity for 675 employees. Installed UPS, A-V, CCTV and access control systems. • Improved critical decision-making regarding electrical and electronics work through regular communication/coordination across units, divisions and departments with IT and HSE division engineers and job officers to assess work requirements. • Cut lift maintenance contract costs by 50% while delivering high levels of service with virtually no downtime by qualifying/ approving new low-cost bidder with presence in GCC countries to ensure continuity of spare parts and expert technicians. • Orchestrated major project to replace furniture, carpets and add 50% more workstations, achieved without disturbing operations by working with civil, electrical, fire, IT and other service contractors and directing work on 1 wing each weekend. • Closely followed company policies and procedures, as well as electrical and electronics standards, to achieve best results in performance of all work. Took independent action in case of an emergency. • Expanded capabilities through excellent project planning/management of installation of 2 public address systems at OPCO & ADGAS HQ locations without disturbing business operations, enabling 2 different announcements at same time. • Increased system health by planning/executing annual preventive maintenance on diverse components, such as LV switchgear panels, power factor correction equipment, UPS system and data center. Replaced generators/controls to avoid obsolescence. • Overcame obstacles and maintained continuity of business operations in company HQ after large flashover in substation damaged HV switchgear at 1 AM by renting additional generators. Damage rapidly repaired/HV panels replaced in 3 days. • Utilized strong technical skills and extended system’s life expectancy a full 7 years by updating entire access control system, including server, software, workstations and remote area control panels, implemented without changing field devices. • Boosted performance of sophisticated/sensitive electrical equipment, including UPS, power generators and fire alarm systems, by conducting periodic testing and working with engineers in Engineering/Commercial/HSE divisions to correct problems. • Ensured compliance with regulatory and quality requirements by coordinating semi-annual 3rd-party office and site inspections for all 15 lifts and 4 window cleaning cradles. Evaluated contractors’ prequalification documents for maintenance services. • Enhanced fire safety at the HQ building site by updating the fire alarm system, including installation of new hardware and software in the Geographic Command Center, resulting in the ability to add more detectors and increased coverage. Electrical Engineer / DAS Maintenance Support Team (2001-2005) • Performed a key role on distributed antenna systems (DAS) maintenance support team establishing operating and maintenance procedures, as well as studying and troubleshooting technical problems. Generated reports. • Provided expert oversight of plant modifications, major overhauls and all other work requests as area authority analyzing operations and contributing to asset and capital budget preparation. Procured materials. • Managed operations and maintenance projects by developing statements of requirements (SOR)/statements of work (SOW) and conducting site acceptance testing and pre-commissioning/commissioning. Revised PM programs. • Mitigated operational risk and improved processes by delivering technical support for site operations and devising solutions to problems, in addition to completing HSE risk assessments and audits. Performed failure analysis.
FM contract scoping, negotiation and performance management advisory
-Assist with incorporating proven best practices in the negotiation process with service providers.
-Provide support in modeling and calculating penalties/rewards to service providers based on performance.
-Monitor the performance of 3rd party service providers against SLAs on a constant basis and report periodic performance summary to the line manager.
Best Demonstrated Practice documentation and dissemination, policies, processes and tools development
-Document cross-portfolio best demonstrated practices in scoping and contract negotiation across assets.
-Periodically analyze tendered contracts with service providers to isolate practices that lead to the highest quality service at the lowest cost.
-Document best demonstrated scoping and negotiation practices to be used for training sessions with Asset managers / Asset Operations Managers / Property Managers.
-Aggregate performance indicators, assess and recommend improvement initiatives to the line manager.
-Develop framework / approach, procedures and templates for SLAs and KPIs applied to service providers that reflect industry and company best practices.
-Periodically benchmark industry leading developers on performance management best practices in their service level agreements, KPIs, tracking process and performance based compensation.
-Develop a model to link SLAs and KPIs to financial incentives for service providers, detailing formulae aligning ASP’s quality and financial expectations.
FM contract scoping, negotiation and performance management advisory
-Assist with incorporating proven best practices in the negotiation process with service providers.
-Provide support in modeling and calculating penalties/rewards to service providers based on performance.
-Monitor the performance of 3rd party service providers against SLAs on a constant basis and report periodic performance summary to the line manager.
Best Demonstrated Practice documentation and dissemination, policies, processes and tools development
-Document cross-portfolio best demonstrated practices in scoping and contract negotiation across assets.
-Periodically analyze tendered contracts with service providers to isolate practices that lead to the highest quality service at the lowest cost.
-Document best demonstrated scoping and negotiation practices to be used for training sessions with Asset managers / Asset Operations Managers / Property Managers.
-Aggregate performance indicators, assess and recommend improvement initiatives to the line manager.
-Develop framework / approach, procedures and templates for SLAs and KPIs applied to service providers that reflect industry and company best practices.
-Periodically benchmark industry leading developers on performance management best practices in their service level agreements, KPIs, tracking process and performance based compensation.
-Develop a model to link SLAs and KPIs to financial incentives for service providers, detailing formulae aligning ASP’s quality and financial expectations.
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EDUCATION Higher Colleges of Technology, UAE Master of Business Administration, completion in 2016 University of Colorado Bachelor of Science in Electrical Engineering