Group Leader in saudi aramco
Hoshan Group
مجموع سنوات الخبرة :17 years, 3 أشهر
⦁ Managed call flow and responded to technical support needs of customers.
⦁ Resolved customer issues in a clear, courteous and straightforward manner.
⦁ Resolved problems with malfunctioning products.
⦁ Followed up with clients to ensure optimal customer satisfaction.
Manager
⦁ Monitored timelines and flagged potential issues to be addressed.
⦁ Directed planning, budgeting, vendor selection and quality assurance efforts.
⦁ Initiated roll out of new enterprise software solution for sales reporting.
supervisor
⦁ Maintained up-to-date knowledge and information about technology and plant management best practices.
⦁ Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets.