Head of Corporate Services
OpenText Corporation
Total des années d'expérience :11 years, 5 Mois
• Collaborate with the leadership team to create and oversee the regional business support strategy.
• Provide leadership to all management functions, including business planning, budgeting, coordinating strategic alignment, embedding products and services, supporting mergers & acquisitions, and reviewing financial performance.
• Direct all aspects of human resources functions, involving talent attraction programs, global mobility, nationalization plans, benefits, and reward schemes.
• Perform all center of excellence initiatives, legal obligations, tax declarations, business continuity plans, and corporate citizenship responsibilities.
• Represent the company before government authorities regarding the companys affairs.
• Oversaw business operations for legal compliance including policies, investments, and setup procedures.
• Led the GCC regions Outside Counsel Cost Optimization project.
• Assessed and developed legal compliance processes for business support functions.
• Acted as the liaison between Production teams, Sales, HR, Finance, and Legal Counsel to address and minimize risk and create solutions.
• Identified, managed, and communicated legal and compliance flags to HR, Sales, Professional Services, and Finance from creative conception to final delivery.
• Provide clear and consistent communication cadences for legal and compliance updates across the teams and leadership.
• Monitored credit policies, procedures, and processes to mitigate risk and protect financial interests.
• Worked with underwriters to assist in preparing loan packages that meet government regulations.
• Stayed compliance and build trust by keeping up to date with credit industry laws and regulations.
• Executed all legal obligations, and developed comprehensive business continuity plans to ensure regulatory compliance and mitigate risks.
• Facilitated communication among departments leading to compliance errors and increased business operational efficiency.
• Ensured HR initiatives aligned with business regulations and championed relevant changes in operating mechanisms.
• Partnered with Daw & Sadara Chemical Company to develop, recommend, and provide solutions to their global mobility process management in Saudi Arabia.
• Developed and implemented effective processes, tools, and systems to optimize performance productivity, and govern all key aspects of the partner global mobility tasks.
• Manage the day-to-day operation of their visa service center and monitor KPIs regular reports, highlighting trends and areas of improvement.
• Managed the CX Improvements team across every GCC country covered.
• Organized market research initiatives and leveraging partnerships to enhance brand reputation.
• Researched user behavior and led strategic product roadmap discussions across multi-functional teams.