Software QA Lead
Smart App Company
Total years of experience :7 years, 5 Months
Meijer, Walker, MI (USA) (Oct 2021 - Aug 2022)
Senior Software Quality Assurance Analyst
Meijer is is an American supercenter chain throughout the Midwest, with its corporate headquarters in Walker, Michigan, which is a part of the Grand Rapids metropolitan area. Founded in 1934 as a supermarket chain, Meijer is credited with pioneering the modern supercenter concept in 1962. About half of the company's 253 stores are located in Michigan, with the other half in Illinois, Indiana, Kentucky, Ohio, and Wisconsin. The chain was ranked No. 19 on Forbes magazine's 2015 list of "America's Largest Private Companies".
Meijer is migrating from the existing payment switch (FiPay) to Aurus to improve the performance and enhance the customer experience for completing the transaction using the third-party apps like PayPal, Zelle, and Cash.
Aurus Payment Platform -Modernization of our Payment Solution is a fintech stack that will allow Meijer to standardize payments for eCommerce, mobile, and brick and mortar payments.
Responsibilities:
• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Provided test team status reports on weekly basis to the project manager.
• Involved in manual and automated testing.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Performed Functionality testing during the various phases of the application and analyzed the results
• Develop Integrations to related systems to exchange requirements, test plans, and defect information
• Provided professional services ranging from the mapping of business processes, data Integration between systems, technical development, and on-site software training for clients
• Tested various functions of POS application includes bar code scanner, receipt printer, cash drawer, pole display, keyboard, and serial multiplexer.
• Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
• Performed manual testing to conduct backend testing using SQL and PL/SQL Queries.
• Supported retail business processes and functionalities including POS application and systems; merchandise processes, such as allocation, goods receiving, store transfers, return to vendor.
• Pulled information for retail POS to gather data and generate reports to track trends of sales and targets.
• Created and executed scripts manually for Functionality testing
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Tracked defects using ALM/Quality Center.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues.
Environment: Windows, ALM/Quality Center, Jira, NCR POS registers, StoreLine, Citrix Receiver, Azure, Aurus.
Ahold Delhaize America, Scarborough, ME (USA) *One of IBM’s Clients* (Nov 2019 - Oct 2022)
Senior Software Quality Assurance Analyst
Ahold Delhaize, is a grocery retail company. Its business format includes supermarkets, convenience stores, hypermarkets, online grocery, online non-food, drugstores, and liquor stores. Its 21 local brands employ 375, 000 people at 6, 500 stores in 11 countries. Operating more than 2, 000 stores across 23 states, Ahold Delhaize USA is among the largest food and consumables retailers in the United States.
Projects: Point-of-Sale (POS) and Self Checkout (SCO) related projects for both Hannaford/ Food Lion banners. Also, working on HTG (Hannaford To Go) project.
Responsibilities:
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Participated in the Manual vs. Automated testing decision-making process.
• Created and managed system testing schedule
• Provided test team status reports on weekly basis to the project manager.
• Work directly with managers and development team in an Agile environment
• Tested manually as per the specification documents.
• Testing of Buy online -Pickup in store (Hannaford to GO)
• Buy Online Purchase In-Store Hannaford to GO) is the enhanced site functionality through which one customer can
• purchase any product online and pick up that item from the nearest store.
• Extensively used ALM/Quality Center for Test planning, Executing Test Cases.
• Worked on various sprints and actively participated in the SCRUM meetings.
• Execution of Functional and Acceptance Test cases for a web-based Application in a fast-paced Agile development environment
• Created manual Test Cases in HP Quality Center/HP ALM for various User Stories based on Release and Sprint Plan.
• Used JIRA to log, monitor and update defects found during testing
• Developed Test Plans, Test Cases for the integration of POS system with the supply chain system
• Manually tested different credit cards, checks, debit cards, eWIC, gift cards, phone cards, pharmacy on POS device for bank certification
• Preparing and executing test cases for functional, Integration, UAT and regression testing
• Authored, maintained and updated Integration test procedures
• Created and executed scripts manually for Functionality testing
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues.
• Executed test cases through ALM/Quality Center and reported defects in QC.
Environment: ALM/Quality Center, Jira, Windows, POS Registers, UFT, SQL
BIG LOTS, COLUMBUS, OH (USA) (Jan 2018 - Oct 2019)
QA Analyst
Big Lots!, Inc. is an American retail company headquartered in Columbus, Ohio with over 1, 400 stores in 47 states
Projects: BOPIS (Buy Online - Pickup in Store) & POS Testing.
Responsibilities:
• Participated in requirement walkthroughs and creation of test plan.
• Developed and executed test cases, test scenarios and followed-up defects using ALM/Quality Center.
• Involved in the team of Unit and integration testing. Developed end user training manuals and provided end user training on business processes.
• Tested the formats of Business Objects reports developed against the requirements and Use Cases.
• Storing the company’s reports and analysis in an organized manner.
• Compiled, Organized and Reported data to aid with decision making.
• Designed and maintained test cases in ALM/Quality Center.
• Extensively used various modules of ALM/Quality Center such as Test Plan, Test Lab, Requirements, and Defects through the Software Testing Lifecycle.
• Used Defect module of ALM/Quality Center to identify, manage and resolve defects through the test execution phase.
• Conducted Data integrity and Data validation test manually.
• Performed Integration Testing, Smoke, System Testing and Regression Testing.
• Interfacing with developers to resolve the technical issues.
1-800- FLOWERS, MINEOLA, NY (USA) (Jan 2017 - Jan 2018)
QA TESTER
1-800- Flowers is a retail chain in provides floral & gift service to its nationwide clientele. This web based e-commerce application accessed by potential customers to buy, gifts, goods & services online. The Online Credit Center allows customers to apply online for a credit account in the portal, as well as view, manage and pay their account online. The project was also focused on creating online order and product management application.
Responsibilities:
• Participated in requirement walkthroughs and creation of test plan.
• Developed and executed test cases, test scenarios and followed-up defects using ALM/Quality Center.
• Involved in the team of Unit and integration testing. Developed end user training manuals and provided end user training on business processes.
• Tested the formats of Business Objects reports developed against the requirements and Use Cases.
• Reduce the widespread Vendor components and replace by a robust omni-channel solution
• Remain competitive with their retailing peers
• Reduce order fulfillment costs
• Offer business flexibility
• Sustain and grow their business
• Implement and update Infrastructure to utilize high standard, efficient solutions
Education: