General Manager
Zero Million co. for Distribution & Technical services
Total years of experience :33 years, 4 months
Responsible for working closely with the firm’s partners and providing advice, recommendations and information to enable the firm to grow whilst maintaining its regulatory responsibilities.
Duties:
• Taking charge of the commercial, technical and organizational interests.
• Managing relationships with key stakeholders.
• Providing leadership to the managers of the finance, HR, business development and IT departments.
• Negotiating terms and closing deals.
• Ensuring that all deals meet the required revenue and margin expectations.
• Presiding over the organization's day-to-day operations.
• Supervising and overseeing all matters on the commercial side.
• Developing and managing accounts&
• Developing the business in new markets.
• Government Regulations & Relations, Human Resources Management, Team Building & Performance Improvement
• • This is a JV business between two giant companies STC Saudi Arabia & Aegis-India
• In charge of seven locations countrywide
• Over 3600 employees
• Created Talent Acquisition Portal
• Created Employee Self Service Portal
• Created EBS Employees Benefits Services Department.
• Created HR Matters Magazine
• Issued HR Policy Bites biweekly
• Initiated Employee Satisfaction Survey
• Initiated Town-halls meetings with staff in different locations
• I have been nominated as the Ethic’s Officer for KSA
• Achieved over 30M for the company from HRDF
• Achieved 92% in Saudization Platinum - Nitaqat
• Achieved the prestigious “Employer Achievement award” at the 2nd Annual Talent & Diversity leadership forum Dec. 2014.
• Achieved the Award the “Most Women - Friendly Employer” at the 3rd annual Talent & Diversity Leadership Forum 2015.
• Managed & Supervised 4 Companies & branches in the GCC & a factory in Dubai.
• Played a major role in establishing strategic business relation with Government Agencies & Key Official Figures to facilitate SFG businesses.
• Hired 96 ladies to work in a remote area (New Hatchery) 70km from Kharj city.
• Conducted & participated in their soft skill & hard skills training.
• Solved labors issues permanently & Increased nationalization percentage to achieve Nitaqat Excellence & help the local community, by replacing 80 labors in Salboukh Factory with Saudi Females to do the cutting, portioning & packaging.
• Recruited 25 ladies to work in our Food Processing Factory in Jeddah.
• Recruited Top & Middle Management for ADC.
• Issued Monthly Safety & Security Bulletin.
• Kharj Labor Office issued an excellent report about us to Ministry of Labor for an excellent working environment for ladies in the hatchery.
• Initiated Arabic lessons for non-Arabic speaking for Sr. Managers.
• Initiated Motto of the Month to improve morale & work environment.
• Successfully completed & institutionalized Assessment module in iskillsuite.
• Successfully implemented Hay Grading structure across SFG. 180 positions in14 levels.
• Created designed & formulated New Government affairs handbook to enable SFG non Saudi staff to do Driving license, New Iqama, Exit Re-entry etc.
• Established HR, Administration, Personnel legal affair and Gov. Relation Dept.
• Developed HR department annual plan, agree with HR team on implementation actions, monitor & report progress.
• Arranged with division directors to develop annual workforce plan, training needs
plan & performance evaluation process.
• Created & Implemented HR policies & procedures & suggest improvements &
• modifications.
• Created & updated all existed forms to facilitate Org. functions and procedures.
• Created work flow charts for main HR procedures.
• Provide MD & GM with studies, researched & reports (HR Monthly Report) on the status of human resources supported with suggestions & action plans.
• Design, develop & implement career advancement initiatives: career development plan, Career path & succession plan
• Recruited all required tech. & non-tech staff for the biggest project.
• Assist and participate in selecting the ERP.
• Renovate the training room to accommodate the new training plans.
• Created a safe and healthy working environment.
• Build and maintained a good and smooth relation with all department heads by attending to their needs and requirements.
• Manage, direct, control, & monitor all activities' and inputs for all branches
and project sites kingdom-wide.
• Selected consultant firm to develop & implement HR Strategic issues i.e. Salary Scale, Grading Structure, PM, Staff Rewarding Sys & OD.
• Created Human Resources Committee with full responsibilities and duties.
• Developed Career Development Plan to retain Engineers, Technicians & Riggers.
• Created New Employees Guide.
• Award Policy for Selecting High Performers
• Reward Scheme for Staff Working in Undesirable Areas
• All daily HR routine work & Functions.
• Established Saudi Home loans (SHL) Co. from Scratch,
• Heavily involved in all HR related files particularly HR P&P, JD, OD.
• New Employees Guide lines Booklet.
• Generate all related HR & Admin Forms.
• Participated in establishing the grading and salary structure
• Developed Organization Structures,
• Participate in Org. Business Plan discussion and development.
• Recruitment of Key Management & Staff,
• Participating in the design and selecting the proper equipment and furniture for the training centre.
• Selecting the most suitable Marketing Agency,
• Participate in selecting the Brand name and Corporate ID.
• Oversee and supervise the Turn Key Project for the new premises.
• Organize, negotiate and approve service contracts and its implementation for premises maintenance such as electrical, plumbing, a/c, cleaning, communication, courier, office renovation etc.
• Conduct periodic meetings with staff & preparing periodic reports regarding the business development and department activities and achievements.
• Created and implemented reference index for all departments correspondences.
• Performing duties as assigned by the higher management.
• Created and implemented TNA form for individuals, departments and organization.
• Performed training needs assessment and implemented a company-wide soft skill and managerial training program.
• Performed staffing needs assessment and developed recruitment processes and workflow.
• Performed short term and long term manpower planning.
• Participated in establishing the grading and salary structure.
• Deeply involved in employee counseling and conflict resolution on all organizational levels.
• Monitored HR department budget and ensured expenditures are within budget.
• Developed, maintained and updated policies and procedures manual.
• Developed and updated organization charts.
• Created Job specs and job description for Key positions and staff.
• Liaise with recruitment agencies, national & international.
• Liaise with training institute to provide training accordingly
• Established the HR System for AL-ELM Information Security at The Start-UP Phase
• Recruited all the initial middle management and operational level staff at AL-ELM Company
• Administer compensation, benefits and performance management systems.
• Advise managers on organizational policy matters such as equal employment opportunity and recommend needed changes.
• Allocate human resources, ensuring appropriate matches between personnel.
• Conduct exit interviews to identify reasons for employee turnover.
• Manage, supervise and coordinate all training activities.
• Utilize training budget in the most effective way.
• Built an effective and consolidated system to record and statistically maintain all training essential data for all employees, departments and organization overall.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Forecast future staffing and organizational needs.
• Develop new programs to attract and retain staff.
• Motivating, developing, and directing people as they work, identifying the best people for the job.
• Report to management any safety violations, incidents / accidents observer in the premises. Moreover, recommend the corrective action.
• Supervise outsourced labors and service staff
Self employed, established own business in Sweden & studying
• Achieved the best base award for Saudi Airlines for five consecutive years
• Provided Management, Technical and Training support in Establishing Sera lion Airlines
• Manage and supervise all administration and operational requirements for all 135 staff from 23 different nationalities.
• Practice leadership and problem solving in a skillful manner to control and bring differences and turn it into a unique blend of multi - cultural environment.
• Conduct periodic meetings and organize social activities to boost staff moral and motivations.
Human Resources Management
