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• Being in charge of supervising all the marketing, advertising and promotion activities.
• Conducting market researches and assigning goals to the research teams.
• Performing analysis of customer behaviour, market condition and competition situation from the collected data.
• Developing and executing marketing campaigns for new projects, product launches and activities.
• Evaluating the outcome of marketing plans, projects;
• Evaluating the performance of marketing staffs.
• Managing the budget for marketing department.
• Providing support in working with public media and advertising firms.
• Assisting companies in designing the complete Corporate Identity package.
• Coordinating with Call centre and implementing tele-sales marketing strategies.
• Collaborating with external team members for website development and SEO.
• Developed and managed social media strategies in coordination with team members.
• Creating the suitable content for advertising purpose through social media channels.
• Excellent skills in graphic design
• managing social media channels 24/7
• playing a big role in the marketing department 2016 budget
• in charge of brand activation events with shopping malls
• solid relationship with chamber of commerce
• planning and Managing SMS campaigns
• aware of large database of customers information
call center management and development

Manage and create content, optimize for SEO/SEM and manage analytics for all Megatech digital marketing related activities including megatech.edu.my, social media sites, microsites and digital marketing campaigns
Manage megatech’s sales and marketing presence on social media and other ecommerce channels
Lead the strategy, development, execution and optimization of paid digital efforts, including display advertising, mobile, SEM and SEO
Analyze and report on customer behavior insights to improve megatech.edu.my
Manage e-mail marketing programs, lists, imports, and permissions
Conduct landing page and e-mail campaign tests
Coordinate online sales and marketing events, such as webinars
Develop and write digital content and maintain content publishing editorial calendar
Integrate online activities with off-line marketing communications plans to ensure plans provide optimal business support
Drive development and management of digital co-marketing and co-branded partnerships with distributors and partners
Develop creative briefs to give the internal creative team and agencies clear direction
Manage agency and vendor relationships to ensure any outsourced work is consistent, high quality, cost-effective, and reflects megatech branding specifications
Ensure digital design is optimized for branding, impact, SEO, web development, etc.
Comply with Regulatory routing, documentation and archiving standards
Identify opportunities for applying new technologies, digital products and services to online campaigns

•Develop Business plan and marketing strategy for the company meeting Executive requirements.
•Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
•Proactively market, sell and consult with clients in regards to tour, cruise, air, car and hotel products and all other related services
•Ordering intake daily process.
•Credit collection.
•Use of Amadeus e-selling platform.
•Answer phones professionally, courteously and promptly.
•Claim handling and problem solving trough effective interface between customer and airline companies.
•Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department being able to monitor cash flow double-checking cost efficiency
•Keep up to date the system storing properly the new offers and all related issues.
•Online marketing tools such as forum, social networks, e-instruments in general updating data and challenging main competitors strategies.