Instructor
Lebanese University
Total years of experience :19 years, 6 Months
• IPTV course for Masters in Audio Visual
• Graduate final project supervision
• Research and analyze new trends within the telecommunications industry and provide recommendations for developing new technical solutions.
• Support the Business Development Unit in presenting the technical aspects of company services and solutions.
• Manage resource allocation and ensure meeting timelines
• Prepare projects requirements and negotiate offers and contract terms with suppliers
• Prepare budget requirement for various types of projects
• Lead network department to ensure 24/7 availability of TELL NGN network spread over 3 continents in 8 countries
• Design, implement, maintain and document TELL network/NGN projects
• Manage and optimize all different types of WAN links (Fiber, satellite and microwave)
• Evaluate and resolve capacity and performance issues
• Manage resource allocation and ensure meeting timelines
• Prepare projects requirements and negotiate offers and contract terms with suppliers
• Prepare budget requirement for various types of projects
• Prepare and present Revenue Assurance, FMS and STP solutions for several telecom regularity bodies in Africa.
• Conduct regular training sessions for the network team
• Projects:
o NGN deployments for several African operators and incumbents including Sotelgui (Guinea), Gamtel (Gambia), SCPT (DRC), Africell (DRC), Onatel (Burundi), IOLA (South Africa), Sahelcom (Niger) and Novafone (Liberia)
o Data Traffic monitoring and policy enforcement for the Gambia regulatory authority
o Novafone (Liberia) IP network recovery and migration
o Revenue assurance and Traffic Control for Niger telecom regulatory authority
o TELL AS and IPv4 subnet acquisition through LACNIC
o Service delivery for TELL POP in London @ Epsilon Global Hubs
o Service delivery for TELL POP in Munich @ Level3 Gateway
o TELL VPN and IP Telephony
• Operate state-of-the-art Beirut Central District triple play MPLS Metro network
• Ensure first class services for Beirut Central District customers (L2VPN, L3VPN, VPLS, Internet Access, IPTV, CUCM, CUE & IPCCX)
• Provide design for network changes and upgrades
• Develop and write LLD, NIP and NRFU documents
• Transfer of Information (ToI) workshops for customers engineers
• Provide Post Implementation support in execution of NRFU
• Hands-on Cisco 7600, 3750ME, 28xx, 4400, IPS, FWSM, ASA, CSS115xx & Bluecoat ProxySG
• Monitor network stability and performance - ensuring 24x7 operations and resolving service impacts as they occur.
• Extensive experience with different network management systems (Ciscoworks, EMC, Centreon..)
• Provision CUCM, integrate with other Cisco Unified Communication set up an end to end system for feature/functionality/system testing
• Extensive Hands-on experience with Cisco Routers, Switches, CUCM & CUE
• Contribute in writing and executing test plans
• Use of Rally to utilize the Agile Development techniques in project management
• Demonstrate team work and drive towards a successful execution of the project
• Managed The Gambia international voice gateway (TDM & VoIP)
• Designed and implemented different data and voice networks
• Lead Billing task force resulting in 30% increase in collection
• Shared in valuation and due diligence of GAMTELl with DETECON team
• Installed an advanced NMS based on Linux and open source products (cacti, nagios, nagvision..)
• Delivered technical documentations for all conducted projects (NIP & LLD)
• Trained Gambia Telecom NOC engineers
• Hands-on Cisco 45xx, AS53XX and Entice Softswitch CSP
• Maintained excellent relationships with carriers and suppliers
Cisco Certified Academy Instructor
CCIE R&S
3 weeks training on CSP and ENTICE