sales and business development manager
ELECTRO POWER SYSTEMS
Total years of experience :19 years, 10 Months
Manage teams of Sales, Project Executions. Open new markets. Expand products portfolio. Create high level of business relationship. Develop business strategy.
Electro-Mechanical
Low Voltage systems, Low Current systems, Special systems.
• Acted as a Multi Modality Customer Service Engineer
(Cyclotron, Explora, Linear Accelerator and Gamma Camera)
• Collaboratively worked in complete cooperation with the
Uptime Service Center in terms of notification assignment,
closing, attending PPM visit on the scheduled time, inform
USC with any follow-up visit. Submitting of completed signed
work orders on time.
• Responsible for ensuring that all modality specific
modification are completed well before the deadlines
ascertaining optimum spare parts consumption and return of
spare parts on time.
• Formulated and implemented 'Think customer, act customer'
company policy while dealing with internal and external
customers.
• Took complete ownership for resolving reported customer
problems. Ensured proper follow-up with USC, logistics and
RSC/HSC.
• Cooperated and supported the colleagues in terms of sharing
knowledge, support over the phone and onsite when required.
Effective team work.
• Accomplished annual targets and ensured customer
satisfaction.
• Successfully minimized the Cyclotron, Explora, Linear
Accelerator down time and reduce spare parts cost.
• Worked extensively with service and sales management team
to secure several bids and service contracts.
• Effectively imparted training across Germany and the US.
• Cyclotron, Linear Accelerator .
• Actively participated in the PPM visit within the scheduled time.
Informed the USC with all follow-up visits. Responsible for
submitting and completing the assigned work orders on time
.
• Ensured all modality specific modifications are completed
well within the stipulated deadlines. Optimized spare parts
consumption and return of spare parts on time.
• Worked collaboratively with project management team and
installed three MRI.
• Successfully minimized cyclotron downtime and spare parts
cost.
• Effectively imparted training to all companies across Germany
and the US.
• Handled Varian (GC, HPLC, Atomic Absorption and NMR).
• Managed an array of activities including installation,
maintenance, service and customer training for the entire line
of Varian instruments.
• Provided technical sales specification support.
• Successfully installed Varian 7 Tesla NMR in Jordan for
Jordan
University, Pharmacy College.
• Decrease the total number of down systems.
• Technical Training for Engineers from Iraq Ministry of water
resources held by USAID in Amman.
• Increase number of installed systems and service contract.
Medical Equipment Supplies. full responsible for sales and support for Fluke Instruments, F.Stephan ventilator, anesthesia. government bids and privet sector.
Talal Abu-Ghazaleh Graduate School of Business. Strategic Business Planing. Microeconomics of competitiveness.
Bsc. In Electronic Engineering Hijjawi Faculty for Engineering & Technology. Yarmouk university. Irbid, Jordan.