SR. Account Manager
Total Advertising LLC
Total des années d'expérience :16 years, 10 Mois
Managing BTL operations and logistics in KSA, Kuwait, Oman and Bahrain.
▪ Taking care of the client's requirement on the project and getting the necessary amendments done
in real time to increase efficiency and decrease cost.
▪ Manage design activities involved in the process of branding -Identity creation, Brand architecture,
visual language, high quality graphics for both internal and external communication, conceptualize
designs for print as well as digital media. Dealing with the vendors and get the work done at the
right cost for the clients.
▪ Develop a trusted advisor relationship with key accounts, customer stakeholders and executive
sponsors.
▪ Managing multiple projects at a time and paying strict attention to detail.
▪ Hiring of the right operational supervisors, delegating and following up on the task assigned.
▪ Responsible to get the on field back end operations initiated and completed in order to the accurate
execution of the event.
▪ Develop annual plans and budgeting for the brand and monitor the expenditure.
▪ Focus on increasing the sales and supervise the sales process by follow up on orders, deliveries
and collections
Responsible for Enhancing the Sales (Prepaid & Postpaid).
▪ Handling Customers Queries & Complaints
▪ Updating Daily Sales Report and MIS.
▪ Handling Cash and Updating Daily Sales Report and MIS.
▪ Using E- CRM to Capture Customer Interaction.
Maintaining strong
professional relationships
with clients, ensuring
visibility, achievement of
sales targets and
delivery of high quality
customer service to the
existent and potential
Brands Managed: Blanc pain, Zénith, Jaeger-Le-Coutre, Glashutte, Omega, Longines, Rado, Tissot,
Calvin-Klein, Burberry, Vertu, Mont-Blanc, Cartier, Montegrappa etc.
▪ Providing highest standard of customer service at all times.
▪ Managing Brand Display.
▪ To meet store targets and minimize shrinkage.
▪ Assisting the Brand managers in development of brands.
▪ Giving on- the- job Training to new staff.
▪ Providing ongoing support and maximizing sales.
▪ Maintaining stock level in store, and ensure stock room well organized.
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