Head of Human Resource / HR Manager
Arabian Castles for General Contracting – ACGC
Total des années d'expérience :14 years, 6 Mois
Accomplishments:
• Formulated HR strategies, KPI development and organizational capability improvement to ensure an employee-oriented, high-performance environment that emphasizes empowerment, productivity, goal attainment, and ongoing development to cater to current and future business needs.
• Record of success in managing all HR functions for a large workforce by maintaining synergetic employee relations and prompt resolution of demands, grievances, or other issues.
• Successfully reduced the site's hourly hire rate, resulting in cost savings of ranging between 40% to 50% of the total expenditure. This achievement significantly contributed to optimizing operational costs while maintaining service quality.
Responsibilities:
• Providing support to maximize employer investment in human resources by positively impacting and guiding the vision of principled, forward-focused organizations that value accountability and effectiveness, and reward teamwork, leadership, and dedication.
• Playing a vital role in seamlessly managing HR operations and providing overall direction and guidance in translating corporate plans into effective HR practices.
• Guiding and managing the overall provision of HR services, policies, and programs in accordance with market trends, current/proposed company activities, and government rules/regulations.
• Partnering with business heads of other sections and departments to outline precise manpower requirements to effectively meet the organization’s manpower needs.
• Structuring the recruitment process (screening, shortlisting, and selection of the right candidate) and contributing to manpower planning, onboarding, and performance management in addition to career/ succession planning to the right size and aligning the workforce with the strategic priorities of the organization.
• Overseeing seamless on-boarding of staff by educating them on requisite joining formalities; prepared preparation of letter of appointment, negotiating job offers and contracts for new hires.
• Empowering success at every stage of the organizational lifecycle leads to employee engagement through effective communication between the organization, management, and employees.
• Systematizing critical elements of HR like recruitment, payroll, performance management, training, appraisal and performance management systems, and retention among others.
• Staying appraised of personnel initiatives and current employment legislation and effectively updating personnel information including vacation, resignation, termination, and salary updates in the database.
• Managing employee training needs and implementing the plan for new employee inductions and orientation and subsequent follow-up on the progress of training programs.
• Developing synergetic relations with all internal admin departments as well as government authorities to ensure seamless processing of visas, work permits, issuing/renewing IQAMA, the database is updated for insurance and GOSI.
• Administering employee benefit programs, and collaborating with brokers and insurance agencies to enhance insurance plans.
• Ensuring compliance with local legal regulations. Identifying organizational capabilities, organization structures, and metrics and suggesting strategies to management for review and decision
Accomplishments:
• Streamlined HR policies and practices, structured the recruitment process, and contributed to manpower planning, staff grading/salary operations, and performance management in addition to career/succession planning, employee satisfaction surveys, and aligning the workforce with the strategic priorities of the organization.
• Designed competitive compensation structures in consultation with Senior Management. Identified and implemented benefits, significantly enhancing employee health and accident insurance plans.
• Directed the maintenance of accurate employee records and entitlements; annual and sick leaves, tickets, terminations and resignations, entitlements, and exit procedures. Promptly resolved employee-related issues, clarifications about salary, employment certificates, benefits and entitlements, and employee disputes to comply with labor laws.
• Analyzed training needs, devised annual training programs, and ensured their seamless implementation. Gathered continuous feedback from managers to fine-tune training initiatives, enhancing employee performance.
• Pioneered a culture of employee welfare, maintaining high motivation levels within the organization. Ensured HR policies supported workplace safety and compliance with regulatory mandates.
• Regularly assessed employee benefits and perks, modifying compensation plans to remain current and competitive.
• Liaised with internal admin departments and government authorities, ensuring compliance with visa, work permit, and insurance regulations
Designation Chronology:
• Jul 2012 - Dec 2016: HR and Administration Supervisor
• Jan 2012 - Jun 2012: HR and Administration Officer
• Jan 2011 - Dec 2011: HR Officer
• Jul 2010 - Dec 2010: Credit Controller
• Dec 2009 - Jun 2010: Business Development Coordinator
Accomplishments:
• Inducted as a Business Development Coordinator and moved up the corporate ladder to merit multiple promotions to HR and Administration Supervisor.
• Orchestrated end-to-end supervision of HR activities for 8 branches, including recruitment, induction, conflict resolution, performance management, and work delivery.
Key Responsibilities:
• Led personnel administration, including performance evaluations, dispute resolution, and leave management.
• Directed the maintenance of accurate employee records and entitlements; annual and sick leaves, tickets, terminations and resignations, entitlements, and exit procedures. Promptly resolved employee-related issues, clarifications about salary, employment certificates, benefits and entitlements, and employee disputes to comply with labor laws.
• Streamlined HR policies, refined/developed robust recruitment strategy, conducted pre-employment tests/checks, organized and administered exits/off-boarding, and conducted exit interviews for terminating or resigning staff.
• Prepared monthly recruitment and talent acquisition reports to track recruitment process efficiency and improve retention.
• Managed official travel arrangements for company executives, ensuring timely bookings and seamless local travel arrangements.
• Supervised general administration functions, overseeing facilities management, lease and contract negotiations, and statutory records maintenance for government audits.
Previous Professional Experiences:
• Aug 2006 - Nov 2009: Airport VIP Lounge Supervisor, Saudi Arabian Airlines
• Aug 2004 - Jul 2006: Food Service Supervisor, Saudi Arabian Airlines
• Dec 2002 - Jul 2004: Travel Supervisor, Al Kat Travel & Tours
• May 2002 - Nov 2002: Sales Accountant, Panda Hyper Market
Diploma in Human Resource Management, International Academic Institute for Management Training - 2015