على رمزي

• Managed client communication and internal coordination in a fast-paced agency environment.
• Served as the primary point of contact for multiple clients, translating requirements into
actionable plans.
• Managed feedback, revisions, approvals, and urgent requests across concurrent accounts under
tight deadlines.
• Coordinated internal teams across content creation, design, photoshoots, and video production.
• Oversaw digital deliverables to ensure accuracy, quality, and consistency prior to publishing.

• Coordinated community programs and operational activities focused on youth employment
and career development.
• Initiated and led the Foras Ambassadors Program, managing onboarding, communication,
and ongoing engagement across universities.
• Planned and delivered recurring community sessions such as Foras Saeeda, coordinating
speakers, logistics, outreach, follow-ups, and feedback collection.
• Supported partnerships with organizations including Gaza Geeks and MAAN Development
Center to expand professional development opportunities.
• Acted as a liaison between community members, speakers, partners, and internal teams to
ensure alignment and smooth delivery.
• Supported the coordination of job fairs, hackathons, and career-focused events as part of
Forass social impact initiatives.

• Co-founded an independent digital initiative supporting small businesses with digital presence.
• Coordinated client communication, project timelines, and delivery across multiple short-term
projects in a remote setup.
• Translated client needs into clear, actionable plans, ensuring alignment between expectations,
strategy, and execution.
• Managed feedback loops, revisions, and follow-ups to maintain clarity and project momentum.
• Supported digital execution when necessary while maintaining oversight of quality and
consistency.

• Supervised and trained staff members to ensure quality standards for daily tasks, reducing errors
and increasing efficiency.
• Established and enforced quality control procedures to maintain high levels of service and output.
• Coordinated staff schedules and assignments, ensuring adequate coverage and optimal
productivity.
• Implemented process improvements based on performance metrics and employee feedback to
enhance operational efficiency.
• Conducted regular team meetings to communicate goals, updates, and performance expectations.
• Addressed and resolved employee concerns and conflicts to maintain a positive work
environment.

• Supported training operations and coordinated logistics for professional development programs.
• Managed scheduling, materials preparation, and communication for training sessions.
• Acted as the primary point of contact for client and website inquiries.
• Maintained records, documentation, and feedback to support continuous program improvement.
• Collaborated with internal teams to streamline operations and enhance client experience.

• Conducted thorough market analysis to identify trends, opportunities, and competitor activities to inform marketing strategies.
• Designed and executed multi-channel marketing campaigns, integrating both online and ofline tactics to maximize reach.
• Monitored and reported on campaign performance metrics, providing actionable insights to improve future eforts.
• Developed content for marketing collateral, including brochures, email campaigns, and social media posts.
• Collaborated with sales teams to align marketing eforts with sales objectives and drive conversions.
• Participated in brainstorming sessions to generate innovative marketing ideas and initiatives.

• Identified and targeted new markets to support business growth and distribution expansion.
• Supported lead generation through outreach, networking, and referrals.
• Maintained client relationships to ensure satisfaction and repeat business.
• Prepared and delivered sales presentations highlighting product value.
• Collaborated with marketing teams on promotional materials and campaigns.