كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
على ياغي, Professional Services and Delivery Manager

على ياغي

Professional Services and Delivery Manager·TechArch

المملكة العربية السعودية

ماجستير, 4.4

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 11 أشهر

Professional Services and Delivery Manager

يناير 2016 - حتى الآن

TechArch

الرياض، المملكة العربية السعودية

يناير 2016 - حتى الآن

• Managing the delivery of TechArch consulting services into a portfolio of clients by establishing and refining service delivery processes
• Direct and manage project development from beginning to end.
• Define project scope, goals and deliverable that support business goals in collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Estimate the resources and participants needed to achieve project goals.
• Structure cost sheets for projects and manage assigned resources
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitment if necessary during project cycle.
• Set and continually manage project expectations with team members and other stakeholders.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Track project milestones and deliverable.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Coach, mentor, motivate and supervise project team members and contractors, and influence
• Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Striking a balance between operational and commercial client-facing skills
• Instilling trust & confidence with the client, whilst ensuring that TechArch commercial objectives are achieved

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Western Operations Manager

فبراير 2015 - ديسمبر 2016

Tejoury for Archiving

جدة، المملكة العربية السعودية

فبراير 2015 - ديسمبر 2016

• Generate revenue by coaching staff over 100 employees on effective prospective and lead development strategies.
• Monitor employee productivity and optimize procedures to reduce costs.
• Planning and coordinating project work in reference to the assigned target within a lead time.
• Overseeing the supervision of employees
• Setting and reviewing budgets and managing cost
• Dialogue with clientele about customer service issues or queries
• Review customer reviews and customer related statistics
• Manage and increase the effectiveness and efficiency of Support Services (IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Payroll and overtime management, including tabulation of accrued employee benefits.
• Payroll management, including customer invoices.
• Managing the process of electronic operation, preparation, scanning, re - packing, releasing, indexing and quality check.
• Regular meetings with Customers to meet their requirements.

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
غيرذلك

Supply Planner & Customer Service Supervisor

يونيو 2013 - فبراير 2015

Arabian Trading Supplies

جدة، المملكة العربية السعودية

يونيو 2013 - فبراير 2015

• Regional availability.
• Inbound/ Outbound In - charge.
• Assure the inbound containers are available for sale on time.
• Ensure transit containers are properly certified, and hard copy records are maintained
• Inbound Customer Complaint (QID).
• Improve the performance of Company’s KPIs \[Case Fill, Order Fill, On Shelf Availability, and On Time Delivery\].
• Reporting the Age Upon dispatch, Arrival, Short & Damages and Freshness reports.
• Control the warehouses capacity.
• New item listing communication with Key Accounts.
• Analyzing age profile of trade stock.
• Update the phase in/ phase out items in system and order form.
• Monitoring the capping process item in system.
• Manage change effectively.
• Handling the activity process - send the quotation for the internal or external activity.

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Customer Service Supervisor

سبتمبر 2011 - يونيو 2013

Arabian Trading Supplies - Al Naghi Brothers Group

جدة، المملكة العربية السعودية

سبتمبر 2011 - يونيو 2013

• Regional Availability
• Monitoring daily returns from market.
• Stock Replenishment and assure the availability in route to market project nationally.
• Ordering, Shipping, and Billing Process.
• Monitor & Analyze age profile of trade stock.
• Tracking internal transfers.
• Inbound/Outbound in- charge.
• Assign the monthly meeting with marking team and co-packer to agree and track the monthly activity.

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Customer Service Coordinator

يوليو 2009 - سبتمبر 2011

Arabian Trading Supplies

جدة، المملكة العربية السعودية

يوليو 2009 - سبتمبر 2011

Analyze Monthly Trade Visit report
•Communicate & track the Big8 retail activities
•Issue weekly reports \[OSB for Big8 Retail Acc,
Contact Center report & Trade Visit report\].
•Ensure the adherence of Contact Center Cases Logged
•Daily order follow ups \[releasing, invoicing, picking
and delivering\].

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Geneva Business School

مايو 2016

مايو 2016

ماجستير، 4.4

المملكة العربية السعودية

Petra University

يناير 2009

يناير 2009

بكالوريوس، 3.3

الأردن

Skills

Oracle, SAP
Intermediate
Oracle, SAP
Intermediate

اللغات

الانجليزية
متوسط

التدريب و الشهادات

التدريب
Communication Skills.
Al Naghi School
Business Writing and Email Effectiveness Certificate
Al Naghi School
Managing Time Wisely Certificate
Al Naghi School
Effective Facilitator.
ES Learning
LEAN Course
Al Naghi School
Fundamental Supply Chain Management Certificate
Al Naghi School