ALI ADNAN ANSARI

Front Desk Analyst-Royal Holloway -University Of London-January 2008-February 2008

Farnham/Guildford College (GCS Consulting) 1st / 2nd / 3rd line Support -November 1, 2007-January 20, 2008

Cardiff University (PCS) Physics/Astronomy Dept -June 2007 (1 day) SERVER transtec 1001L, 1U, Opteron 2.0 GHz, 80 GB SATA - Install

Generic Software Consultants -Field Service Engineer-- September 2006-November 2006 * Retail industry (Generic Software Consultants) EPOS rollout engineer - Stores Looked After D2, QUBE, GAME, COAST, OASIS/Windows XP Pro / Network configurations/ Data Migration/Dell 2800, 2600 and Compaq ML 570 Server builds /SQL 2000 Enterprise Manager for Data Imports/exports for retail blades/Protocol configurations - Windows Server 2003 SE and Windows XP / Embedded/installations/configurations/Responsibilities at Torex Retail (Whitney) were to build EPOS systems i.e. /WYSE Term on XP for Argos UK retailers/ Server Builds /HPCompaq DL 380/320/ (ARGOS) Rack Builds/ Unix 7.1 installs/ mirror refresh/Sentinel/EPOS configures = Wincor Nixdorf/Alpha Retail /WHSmith EPOS Configures/Builds/Troubleshooting component Level/Component Level Builds on Servers/Desktops /Till systems

* DELL Server Certification (DCSE-Unisys University Milton Keynes) DELL ID: 417699 2005

British Gas Group (Oil & Gas) -c/o H P Invent 1TAC-Europe November 2003-December 2003- Reading * Provided remote 1st/2nd line support with a team of 2 people * Clear Support Clarify Call Logging / Printing queues on the Print Server troubleshooting * ALTIRIS HP tablet PC's configuration / troubleshooting / installation / XP installation, support. * Coordination with Lynx, Gas and Marketing Software trouble shooting, support. * System Application Programmes (SAP) Software installation / Configuration on a predefined documented based controllers SAP / Oracle home 81471 client installation. * Mapping drives/printers transferring user data/ Windows XP Pro support/remote installation. * Active Directory 2003 Users and Groups Management * HP Compaq D330, D530 desktop installation/configuration on the network * Laptop Compaq m300, m700, n620c, n610c, n600c, bay software configuration/Installation * MS Office XP support / Microsoft Terminal Services * Installation of Business objects (Oracle), other applications (Support) remotely * Carbon Copy for remote desktop computing Nokia Mobiles Infrared/Blue tooth, laptop connectivity Ericsson Mobiles Blue tooth-laptop connectivity * Patch panels/hubs/routers, TCIP, ODBC and IPConfig / System administration on NT4 / 2000/XP pro * MS Office Products knowledge, especially Outlook configuration / Adobe products installation * AutoCAD 2002 configuration on XP./ HP Printers 4600n / HP Scan jet * Mobile Phones (Nokia, Ericsson) Connectivity, Application synchronization * PDA (HP, Compaq) configuration /synchronization /Global Over 3000 User support around globe / Co-ordination with Resource * Altiris Rapideploy software Deployment Tool 5.6 / Remote installation at user end * User account management / MS Outlook account administration / Profile backups/replication

• Ealing Technical College (ETC) - NVQH -Rewards - Hounslow May 2000 • IT Concepts / Ms Office 97 / Internet / European computer • Currently Project management work involvement • Networking Essentials, Windows NT Server 4.0/WKST - EGS Lahore Pakistan March 1999-May 1999

• Diploma, Computer Science (first class) - National College of Computer Sciences (NCCS), Lahore, Pakistan 1994-1995

BA Arts

(INTEGRIS) Steria -Compaq Server Support Engineer/ Analyst - Spring IT SCOTLAND c/o ALEX WINTRIP- January 2002-October 2002 * Data Centers / Supervised Dell.Compaq Server install all in and around Scotland. * Worked on the UK's biggest Government Civil site rollout of Crown office / DIDS/DWP Project Systems throughout Scottish Highland, mainland & islands with a team of 10 people. * Windows 2000 SP2 rollout in a COE environment /Dell Power Edge 6400 installation / UPS * Installations / Dell rack Building / Installation/ configuration of Compaq Deskpro P111, EVO P4 530 & 550 - Desktops / Compaq Laptops, NEC P3 / P4 desktops. * Compaq Rack Building / Compaq ML 570, 8500, KVM Switches, PDU's, K/Board, Monitor, IBM DLT Library, RX1500 XR/VPN support/Virtual machines maintenance * UPS installation / Installations of IBM Ultrium tape backup units * Lexmark T620, C720 Installations / Configuration /Maintenance-3 Com / Cisco Switches / Cisco 2610 series router installations / Wan Cutovers / Fiber Optic, Cabling / Patching, Cable Management * Migration of MFS Servers and LAN from Kilo stream Wan to Cell stream Wan via new Cell stream Cisco 2610 / Routers. / End User training / Configuration of client end.

• B.A Political Science, Journalism and Persian (Graduation), University of the Punjab, Lahore Pakistan1993 ❖ Cricket, Snooker, World Affairs, CARS, PS / Xbox Games Testing, Socializing, Technology /Time Travelling/ Physio therapist ❖ Android/Ipad2/Tablet PCS/Cable Crimping Tools